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Virtual Patient Safety Technician

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<p class="MsoNormal" style="text-align:center;"><span style="font-size:14.0pt;"><strong>Patient Safety Technician - Virtual</strong></span></p><p class="MsoNormal" style="text-align:center;"><span style="font-size:12.0pt;">As Mount Sinai grows, so does our legacy in high-quality health care.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;">Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;"><strong>Culture of Caring: The Sinai Way</strong></span></p><p class="MsoNormal"><span style="font-size:12.0pt;">Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;"><strong>Position Responsibilities:</strong></span></p><p class="MsoNormal"><span style="font-size:12.0pt;"><strong>Strong observational skills and attention to detail - Ability to remain focused in a distraction-free environment - Clear and professional verbal communication skills - Basic computer literacy; ability to operate monitoring technology - Ability to follow escalation and safety protocols.</strong></span></p><ul><li><span style="font-size:17.0px;">Monitor multiple patients simultaneously via the Artisight AI-enabled camera system from a centralized monitoring station within the hospital or a secure remote location.</span></li><li><span style="font-size:17.0px;">Recognize and respond to unsafe patient behaviors such as attempts to exit the bed, remove medical devices, or leave the room.</span></li><li><span style="font-size:17.0px;">Verbally redirect patients using two-way audio communication when appropriate.</span></li><li><span style="font-size:17.0px;">Activate escalation protocols and promptly notify unit nursing staff when intervention is needed.</span></li><li><span style="font-size:17.0px;">Maintain continuous visual monitoring to ensure patient safety and document events per policy.</span></li><li><span style="font-size:17.0px;">Collaborate with bedside nurses, charge nurses, and the Admission/Discharge/Transfer (ADT) Virtual RN to ensure appropriate patient monitoring.</span></li><li><span style="font-size:17.0px;">Report changes in patient condition or unsafe behaviors promptly to the care team.</span></li><li><span style="font-size:17.0px;">Document all significant observations, interventions, and communications in the monitoring software or EMR, as required.</span></li><li><span style="font-size:17.0px;">Operate and troubleshoot Artisight virtual monitoring equipment.</span></li><li><span style="font-size:17.0px;">Respond to AI-generated alerts and adjust observation focus accordingly.</span></li><li><span style="font-size:17.0px;">Ensure cameras are positioned appropriately for maximum visibility and privacy compliance.</span></li><li><p><span style="font-size:17.0px;">Participate in ongoing competency training and technology updates.</span></p><p> </p></li></ul><p class="MsoNormal"><span style="font-size:12.0pt;"><strong>Qualifications:</strong></span></p><ul><li class="MsoNormal"><span style="font-size:12.0pt;">BLS (CPR) Required</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">High School Diploma or equivalent.</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">CNA, PST, Medical assistant, monitor technician, or Patient Care experience preferred.</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Prior healthcare and patient sitting experience preferred.</span></li></ul><p class="MsoNormal"><span style="font-size:12.0pt;"><strong>Benefits</strong></span></p><p class="MsoNormal"><span style="font-size:12.0pt;">We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:</span></p><ul><li class="MsoNormal"><span style="font-size:12.0pt;">Health benefits</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Life insurance</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Long-term disability coverage</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Healthcare spending accounts</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Retirement plan</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Paid time off</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Pet Insurance</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Tuition reimbursement</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Employee assistance program</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">Wellness program</span></li><li class="MsoNormal"><span style="font-size:12.0pt;">On-site housing for select positions and more!</span></li></ul><p class="MsoNormal"><span style="font-size:12.0pt;"> </span></p><p class="MsoNormal" style="line-height:115.0%;margin-bottom:0.0in;"> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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