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Live Chat/Call Center Customer Service Representative Remote id-3870

Are you passionate about helping others and providing exceptional customer service?

Description

Are you passionate about helping others and providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy problem-solving? If so, we have the perfect opportunity for you!


Astrazeneca is seeking a motivated and enthusiastic Live Chat/Call Center Customer Service Representative to join our team remotely as an intern. This position is located in Wilmington, DE and offers a competitive salary range of $25 to $36 per hour.

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**Job Overview:**

As a Live Chat/Call Center Customer Service Representative, you will be responsible for providing support to customers via live chat and phone calls. You will assist customers with inquiries, troubleshoot issues, and ensure a positive customer experience.


**Responsibilities:**

- Respond to customer inquiries via live chat and phone calls in a timely and professional manner

- Provide accurate information and solutions to customers’ concerns

- Collaborate with team members to resolve complex issues

- Maintain customer satisfaction by delivering exceptional service

- Meet and exceed performance metrics and goals


**Requirements:**

- Excellent communication skills, both written and verbal

- Ability to multitask and prioritize in a fast-paced environment

- Strong problem-solving skills and attention to detail

- Previous customer service experience is a plus

- High school diploma or equivalent


Please note that Astrazeneca prohibits inquiries about criminal backgrounds during the hiring process.


If you are passionate about customer service and eager to gain valuable experience in a remote setting, we encourage you to apply for the Live Chat/Call Center Customer Service Representative intern position at Astrazeneca. Join us in making a difference in the lives of our customers!

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