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Caseworker, (B256043-1), 206, Community Mental Health id-3883

About the position

This position is grant funded. Therefore, it is solely dependent on the availability of grant funds. The role involves providing case management, social services support, and education to clients regarding mental health. The employee will team up with the Licensed Professional Counselor (LPC) and medical team to assure the continuum of care, wellness, and prevention on improving healthier outcomes. The position includes providing case management plans to assist clients in improving their care and accessing support care services they are eligible for. The employee will advocate, monitor, and maintain the strict confidentiality of the clients' behavioral health progress in relation to their mental health.

Responsibilities

  • Provides case management intervention social services.
  • Evaluates and conducts assessments using standardized tools.
  • Engages in harm reduction counseling related to substance use/abuse, sexual health risks, and mental health.
  • Enters behavioral health related data into electronic database.
  • Generates program level reports on project activities.
  • Provides risk reduction education and documents the accuracy and completeness of information provided to link individuals to services.
  • Interviews and screens clients to gather information for referral to appropriate agencies for medical or social services; ensures accepted interview practices are applied.
  • Maintains updated contact information to agencies, referrals are made to and stay up to date on the services agencies provide.
  • Evaluates information obtained from interview with client; identifies needs through social assessments or expressed concerns.
  • Describes available resources and services to clients; provides referrals to proper organizations; ensures information provided is accurate and appropriate based on the client's needs.
  • Visits client at place of residence when client lapses appointment with therapist; doctor or nurse practitioner.
  • Composes monthly narrative reports summarizing monthly activities; ensures the accuracy, completeness, and timeliness of the same.
  • Documents accurate and complete notes to allow for better case management and to review charts to monitor each client's progress.
  • Assists clients in getting financial assistance and transportation for out-of-town medical appointments.
  • Assists all integrated behavioral health clients, including walk-in clients, needing assistance with applications, housing services, or other services.
  • Serves as advocate for client's rights within the community.
  • Maintains personal information on clients, patients, businesses, or personnel in strict confidential manner as per City of Laredo Health Department's policies.
  • Must follow all rules of telephone courtesy and HIPPA in all telephone communications.
  • Will be required to drive a City vehicle for City business use.
  • Performs other duties as assigned.

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Requirements

  • Bachelor's degree from an accredited college or university in Social Work, Psychology, or a related field.
  • At least three (3) years of experience in casework management or related field.
  • Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

Nice-to-haves

  • Social Worker license by the State of Texas.
  • Temporary or Full Professional License in Substance Abuse Counseling related field by the State of Texas (i.e. Licensed Chemical Dependency Counselor).

Benefits

  • Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer.
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