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Business Intelligence & Data Analyst Lead id-3847

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly. 

We’re looking for thoughtful, driven professionals to join our new team. The Operations Strategy & Analytics team is responsible for using data driven insights to drive overall servicing strategy across contact channels, customer segmentation, product roadmaps, and technology investments. The ideal candidate will have strong analytical and problem solving skills, as well as interpersonal skills to work across the organization and with external partners to drive forward recommendations.

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What you'll do

  • Build cross-functional relationships and partner with our Product, Engineering, and Risk teams to drive operational efficiency and effectiveness, and build out the next generation of servicing
  • Own the roadmap to deliver scalable and robust data infrastructure and BI capabilities across all of operations
  • Use technology to reliably and efficiently automate processes and tasks
  • Empower the operations organization to be able to access and drive business insights
  • Maintain and build out a robust knowledge base and source of truth for all data and metrics
  • Apply creative approaches and prototype predictive modeling and segmentation solutions
  • Be the technical leader across operations
  • Maintain a solid understanding of our evolving data warehouse and provide technical mentorship across all of operations

What we look for

  • Passion and drive to disrupt the lending and financial industry for the better
  • 5+ years of experience in an analytically-focused role (analytics, consulting, finance, etc.)
  • Strong working knowledge of SQL and experience with Python or R
  • Good interpersonal skills and ability to lead multi-functionally, and influence external parties
  • Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
  • A passion for finding insights in data and driving change based on those insights
  • Ability to communicate and influence both technical and non-technical audiences
  • Enough laziness to find a faster way to do your least favorite tasks
  • Humility and standout colleague - you go out of your way to help teammates.
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Common Interview Questions And Answers

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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