Administrative Assistant II id-4022
GUILFORD COUNTY GOVERNMENT
Empower Successful People to thrive in a Strong Community supported by Quality Government
Transparency & Communication | Equity & Inclusion | Accountability
Service & Outcomes Excellence | Our People Matter
Description
GENERAL STATEMENT OF DUTIES
Under general supervision, provides administrative and clerical support to a department within the organization or the organization as a whole.
DISTINGUISHING FEATURES OF THE CLASS
Employees in this class may be responsible for typing correspondence and memos; greeting visitors; tracking expenses; coordinating schedules and/or making reservations; maintaining calendars; preparing reports; ordering office supplies and other administrative services as requested. Responds to inquiries from colleagues and visitors requiring a general or somewhat complex understanding of company policies and procedures. Representative inquiries may involve interpreting rules, explaining processes or sharing information with external contacts. Ensures inquiries are addressed and resolved. Complex inquiries are escalated to higher levels within or outside of the department. Work usually requires considerable public contact with program clientele, employees, other departments or the public in explaining policies and procedures. Positions operate with a high level of independence. Positions in this class routinely conduct research and analysis for unit or special reports or special assignments. Work is evaluated for proper application of policies and procedures and for quality and completeness of reports and recommendations.
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Duties And Responsibilities
- Coordinates the administrative work of the unit or department and office support staff.
- Develops and/or revises work procedures and methods, including necessary forms design; trains employees in work procedures.
- Assists with planning, preparing, monitoring, and administering the unit or department budget.
- Answers questions from employees or the public concerning policies, procedures, or deadlines.
- Interpret and explains policies, procedures, records, etc.
- Provides training and technical assistance to staff.
- Updates policies and procedures for the area to which assigned.
- Conducts or attends meetings, hearings, or conferences regarding unit activities.
- Serves on department management team or special committees representing their area or responsibility.
RECRUITMENT STANDARDS
Knowledge, Skills, And Abilities
- Considerable knowledge of office systems and techniques;
- Ability to practice effective communication techniques both orally and in writing;
- Considerable knowledge of effective administrative practices and ability to plan and coordinate the work of others, if applicable.
- Ability to analyze and interpret policy and procedural guidelines.
- Ability to work independently and exercise good judgment.
- Skill in organizing work flow and coordinating activities.
Typical Qualifications
Minimum Qualifications:
Bachelor's degree in Business Administration, Public Administration or related field
OR
Associates Degree in Administrative Office Technology, Business Administration or a related field with one year of progressively responsible administrative or office management experience
OR
High School with three years of progressively responsible administrative or office management experience.
Preferred Qualification: Associates or Bachelor's degree.
Transcript Required
Copy of transcripts must be submitted with online application. Official college transcripts required at time of hire. Please send transcripts to:
Guilford County/HR c/o
Albert Parks III, 201 South Greene St, Greensboro, NC 27401 or attach a copy to your online application.
Supplemental Information
Physical Demands
Work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, driving an automobile, or use of a PCs or other VDTs to accomplish work objectives. No specific physical demands required. Mental demands and normal stress regarding achieving work deadlines are present
Working Conditions
- Environment: Work environment involves normal, everyday discomforts or unpleasantness. Work area has adequate light, heat, and ventilation; environment is organized and stable.
- Hazards: Work presents no significant hazards to employees
May Require Driving
This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.
Special Note: This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.
Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind. If you need an auxiliary aide, make the request forty-eight (48) hours in advance of the time the accommodation is needed by calling 336-641-3324.
We are excited about the opportunity of having you as a prospective new employee!
You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?
Below are a few of the reasons why we love working for Guilford County.
We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.
Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.
We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!
Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.
13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.
Employer contributes 5% into your 401(k) - no match required.
Enrollment in the State Retirement Plan by contributing 6%.
Longevity pay beginning at five years of service.
We provide a $10,000 Life and AD&D benefit to eligible employees.
Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.
