Yelp Customer Service Jobs (Work at Home) id-4423
About Us:
Teleperformance is a global leader in providing exceptional customer service solutions across various industries. We are dedicated to creating meaningful connections between businesses and their customers. As a trusted partner for many top-tier brands, including Yelp, we’re looking to expand our team with passionate individuals who are committed to delivering outstanding customer experiences. If you’re seeking a remote opportunity to work from home with a dynamic and supportive team, this position is for you.
Position Overview:
As a Yelp Customer Service Representative at Teleperformance, you’ll assist Yelp users with inquiries, support issues, and provide solutions to enhance their experience. This work-from-home position offers you the flexibility to deliver outstanding service while being a key part of a collaborative team. You will handle customer concerns with empathy, patience, and professionalism, ensuring customer satisfaction with every interaction.
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Responsibilities:
- Provide high-quality customer service to Yelp users via phone, email, or chat.
- Assist users with account-related questions, troubleshooting, and navigating the platform.
- Resolve customer issues promptly while maintaining a positive experience.
- Stay up-to-date with Yelp platform updates and best practices to provide accurate assistance.
- Document customer interactions and ensure issues are resolved efficiently.
- Collaborate with team members to share insights and improve service delivery.
Requirements:
- High school diploma or equivalent (Bachelor’s degree preferred).
- Strong communication skills, both written and verbal.
- Previous experience in customer service is preferred but not required.
- Ability to work independently in a home-based environment.
- Strong problem-solving abilities and attention to detail.
- Comfort with technology and navigating various software platforms.
- Availability to work flexible hours, including evenings and weekends.
Benefits:
- Competitive pay and performance-based incentives.
- Work from home with flexible schedules.
- Paid time off and holiday pay.
- Opportunities for career advancement and professional development.
- Ongoing training and support to ensure success in your role.
Health Insurance:
- Comprehensive health insurance plans (medical, dental, and vision) for you and your family to stay covered.
Why Join Us?
- Teleperformance fosters an inclusive and supportive work environment where every team member can thrive.
- Enjoy the flexibility of working from home while being part of a global, innovative company.
- We believe in growth from within, offering opportunities for professional development and career progression.
- Be part of a company that values its employees, promotes work-life balance, and offers great benefits.
How to Apply: If you're ready to take on a rewarding customer service role with the flexibility to work from home, we encourage you to apply today! Please submit your resume and a brief cover letter explaining why you're the perfect fit for the position.
