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Enterprise Mobility Work From Home Reservation Sales Representative in Las Vegas, Nevada

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Overview

Enterprise Mobility is looking to add full time work from home agents to our Support Services’ Reservations Sales team!

If you…

  • Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue

  • Communicate effectively with a wide range of callers

  • Enjoy a sales-oriented culture, while working from the comfort of home

  • Are able to ensure customer satisfaction through providing exceptional service to every customer

  • Have a designated workspace at home that is quiet and distraction-free

  • Are interested in growth and advancement opportunities

… Then this may be the perfect opportunity you’ve been searching for!

This remote position offers a compensation package of $ 17.25 /hour and includes paid virtual training, full-time benefits:

Medical

Dental

Vision

401k with a company match of up to 4%

Profit sharing

Paid time off including 8 hours of paid volunteer time

Employee discounts and much more!

Schedule: The training schedule is 2 weeks at M-F, 9am-5:30pm CST and will include required attendance for a network login day the Friday before the classroom training begins. Our full time, regular set schedules offer morning start times! (weekends included and holidays may be required based on business need)

Enterprise is a Veteran founded and Veteran friendly company that offers advancement opportunities after just one year with the company!

Responsibilities

  • Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide

  • Receive and apply feedback from managers to improve call quality

  • Efficiently guide conversations and apply sales techniques to convert calls into reservations

  • Provide excellent customer service

  • Strive to meet and exceed monthly personal and department metrics

  • Adhere to a set full time schedule

Equal Opportunity Employer/Disability/Veterans #LI-REMOTE

Qualifications

  • Must currently reside in the state of Nevada

  • Must reside in Las Vegas, NV or the surrounding area

  • Must have at least one year of call center or sales experience

  • Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home

  • Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be at least 18 years old

WFH Technical Qualifications for your home office:

  • Must have a Windows PC (no Chromebooks or MACs) with Windows 10 OS

  • Must have access to a cell phone to validate security information authentication

  • Must have a computer USB headset with microphone

  • Must have a webcam, both built-in and detached webcams are acceptable

  • Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)

  • Minimum upload speed of 3 mbps and minimum download speed of 25 mbps

  • Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED

  • The address on your application must be your current, accurate permanent address

*Enterprise reserves the right to verify that your PC and internet meets or exceeds these requirements

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.


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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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