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REMOTE Default Title Manager, CMS

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**Come join our amazing team and work remote from home!**

The Default Title Manager will be responsible for leading and managing the servicing default title team, providing guidance, support, and training to ensure efficient and comprehensive resolution of complex title issues. Develop and implement procedures that enhance operational effectiveness and compliance across title-related functions. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The approved Target Pay range for this position is $75,000 to $85,000.

**What you'll do:**

+ Carry out management responsibilities in accordance with the company's policies and applicable laws; including hiring and training employees; planning, assigning, and directing work; monitoring performance, rewarding, and disciplining employees; and addressing complaints and resolving problems.

+ Manage and direct the daily operations of the title process, providing guidance and direction in daily workflow and volume to ensure timely resolution of non-default and default related title issues.

+ Communicate to the group the work goals, expectations, and any policy and/or process changes.

+ Develop and implement policies, procedures and process around the actions required to cure title defects within servicing.

+ Responsible for departmental initiatives through project work related to reporting, change management, compliance, quality assurance/quality control, and vendor/third-party communications.

+ Oversight responsibilities include but are not limited to ensuring adherence to regulatory and investor guidelines and managing workflow andcompliance timelines.

+ Establish a clear escalation process for title curative issues.

+ Support senior specialists and supervisor(s) in resolving escalated matters.

+ Determine solutions for irregularities and establish the process for resolution.

+ Oversee the management of reports for assigned book(s) of business; maintain and review reports; negotiate resolution with title, collateral, CCM and attorneys as needed.

+ Collaborate with foreclosure, attorneys, vendors and internal departments for resolution of outstanding title issues.

+ Attend internal and external business partner/vendor meetings and provide feedback on behalf of Default Title department.

+ Ensure accurate and timely communication of all updates, details, etc. to all parties involved in transaction.

+ Assist leadership in identifying resources required to resolve any title related issues.

+ Serve as a subject matter expert on title-related matters within servicing.

+ Perform other duties as assigned.

**What you'll need:**

+ High school diploma or equivalent work experience.

+ Five plus (5+) years of Non-Foreclosure/Foreclosure/REO title curative experience.

+ One plus years in a supervisory role.

+ Extensive Non-Foreclosure/Foreclosure/REO title curative knowledge.

+ Intermediate proficiency in Microsoft Office suite of Applications (Word, Excel, Outlook, Etc.).

+ Excellent organizational and time management skills.

+ Excellent communication skills.

+ Excellent analytical and problem-solving skills.

+ Excellent client service skills.

**Our Company:**

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

**What We Offer:**

+ Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

+ Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

+ Customized training programs to help you advance your career.

+ Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.

+ Educational Reimbursement.

+ Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

https://oag.ca.gov/privacy/ccpa

**Notice to all applicants: Carrington does not do interviews or make offers via text or chat.**

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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