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HIM Manager (MyChart & Deficiency Team)

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<p><b>Job Title & Specialty Area</b>: HIM Manager (MyChart & Deficiency Team)</p><p><b>Department</b>: Health Information Management</p><p><b>Location</b>: Dallas, TX</p><p><b>Shift</b>: Monday - Friday</p><p><b>Job Type</b>: Remote</p><p><a name="_Hlk140573313" class="has-tooltip">Why Children’s Health?</a><br> At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.</p><p>Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.</p><p>Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.</p><p><b>Summary</b>:<br>This job is responsible for managing the day-to-day operations of the HIM Department and for serving as a daily advocate for the customers served by the HIM department, and for overseeing the coordination of service delivery.</p><p><b>Responsibilities</b>:<br></p><ul><li>Knowledge of medical record practice, policies and procedures, general medical records maintenance, and knowledge of applicable TJC standards, as well as federal and state laws and regulations.</li><li>The ability to hear and communicate with others in a clear, understandable and professional manner on the phone and in person, as well as demonstration of good written and verbal communication skills.</li><li>Evaluates the impact of innovations and changes in programs, policies and procedures.</li><li>Recommends new and revised procedures to ensure the proper collection and maintenance of medical information to ensure compliance with regulatory and legal requirements.</li><li>Manage workflow among all staff to ensure maximum productivity and quality standards are met. Prioritizes work to ensure completion of HIM functions.</li><li>Adjusts work assignments as needed to cover peak periods, leave and vacancies.</li><li>Promotes a positive self image with emphasis on customer service by treating patients, co-workers, and organizational personnel with courtesy and respect. Responds to customer needs in a positive and efficient manner.</li><li>Coordinate and direct the activities of the assigned HIM staff to ensure accurate, timely completion of work according to pre-determined goals and standards.</li><li>Assist with the development and implementation of business plans, policies and procedures and job descriptions.</li><li>Serve as a liaison with the many customers of the HIM Department.</li><li>Communicate with and training doctors and staff about best practices for gathering and inputting data</li><li>Performing regular audits to ensure that all processes, data storage, and dissemination practices meet with all state and federal guidelines as well as those set by the American Health Information Management Association (AHIMA)</li><li>Tracking information to recognize trends or problem areas</li><li>Manages time/attendance, schedules and participates in PEAC process for area of responsibility</li><li>Monitor accuracy, efficiency, and productivity of all personnel to ensure compliance with departmental performance standards.</li><li>Participates in troubleshooting, testing, and upgrades of electronic medical record applications in area of responsibility.</li><li>Participates in developing policies/procedures/guidelines to ensure compliance with federal, state, and local regulatory guidelines to minimize risk for the organization.</li><li>Set expectations and allocate work utilizing KPIs to drive productivity and efficiency.</li><li>Coach employees in performance improvement, conflict resolution, disciplinary action, and coordination of employee schedules for adequate coverage.</li><li>Assumes responsibility for personal and professional development to ensure current knowledge in the profession/position.</li><li>Provide leadership for process improvement and redesign to improve customer satisfaction, reduce costs, and/or meet departmental and organizational goals and objectives.</li><li>Interview, assess, and hire new HIM personnel.</li><li>Perform other duties as assigned.</li></ul><p></p><p><br></p><p>How You’ll Be Successful:</p><p></p><p>Other information:<br><b>WORK EXPERIENCE</b><br></p><ul><li>At least 5 years Supervisory experience, project management, or coding/data integrity - required</li></ul><br><b>EDUCATION</b><br><ul><li>Four-year bachelor's degree or equivalent experience in healthcare profession - required</li></ul><br><b>LICENSES AND CERTIFICATIONS</b><br><ul><li>Registration as a Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) or comparable certificate Upon Hire - required</li></ul><br><br> <p>A Place Where You Belong<br> </p><p>We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.<br> </p><p> Holistic Benefits – How We’ll Care for You:</p><p>· Employee portion of medical plan premiums are covered after 3 years.</p><p>· 4%-10% employee savings plan match based on tenure</p><p>· Paid Parental Leave (up to 12 weeks)</p><p>· Caregiver Leave</p><p>· Adoption and surrogacy reimbursement </p><p>As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity. <br></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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