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Part Time Night Auditor id-8320

Full Job Description

We offer an extensive benefits package to full-time team members:

  • Competitive Wage
  • Medical/Vision/Dental
  • Paid Vacation
  • Comprehensive training for all Team Members
  • Life insurance/Short-Term Disability/Long-Term Disability
  • 401K
  • A Winning Culture focused on Fun, Innovation, Strategy, & Competition

HIGHLIGHTED ROLES

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  • Must have a dynamic personality that will provide a phenomenal 1st impression while welcoming guests during the check-in process, which will include collecting payment, providing pertinent info, answering questions, and directing guests to their room
  • Must be able to deliver world-class service during the entire guest stay, constantly check on guests, interact with guests, and provide a "wow" factor during the check-out process
  • Must be able to manage phone calls, reservations, special requests, and act as a concierge of sort
  • Must be proficient in math and able to balance reports
  • Must be able to work night shift (12 am - 8 am), weekends, and holidays when needed

WHAT DOES A NIGHT AUDITOR DO?

A Night Auditor is a front desk agent and is an extremely vital position in providing memorable experiences for our valued guests and handling all the guest requests at night time. A night auditor works very closely with the Front Office Manager and also the General Manager. A night auditor balances the day's reporting and ensures the accuracy of having all reports in balance. While the position greatly affects the overall 1st and last impressions of the hotel, it’s also one of working in harmony with the entire front desk staff, delivering the culture, and of course, passionately serving our guests. Relationships are the heart of what we do so building & strengthening relationships with our valued guests is what builds guest loyalty. Promoting brand awareness and delivering world-class service should be done with a laser focus.

WHAT DO WE LOOK FOR IN OUR TEAM MEMBERS?

We’re relentlessly recruiting 5-Star talent, and we’ve noticed a model of an ideal candidate! Successful candidates that joined one of our teams and went on to have a successful career have a strong work ethic and values that directly align with ours in how we operate our hotels. We use the “CHIP” acronym which stands for Communication, Honesty, Integrity, & Passion for Serving. While we do prefer candidates to hold a High School Diploma or a Higher Education Degree, we also know that the right experience can be earned in many ways. If you feel you’re a 5-Star talent, we’d love the chance to speak with you about a tryout for our championship team!

WHY TRY OUT FOR OUR TEAM?

Well, there’s no doubt that it’s extremely rewarding to be part of a championship-caliber team! Who doesn’t Love to Win? Our teams love to strategize, game plan, and compete at the highest level. We have Award-Winning hotels in our portfolio and eagerly look forward to making the Crowne Plaza Atlanta NE - Norcross into an Award-Winning hotel as well! We'd love for you to play your role in this team goal!

We offer extensive benefits listed above, but being on a championship team is rewarding in itself. We strongly believe in having a “W.A.R.” mindsight for our team members where they feel Wanted, Appreciated, and Rewarded.

Job Type: Part-time

Pay: Up to $15.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Night shift
  • Weekends as needed

Shift availability:

  • Overnight Shift (Required)

Ability to Commute:

  • Norcross, GA 30071 (Required)

Work Location: In person.

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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