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Live Chat Representative Remote Work From Home- Full Time/ Part Time id-8466

Are you looking for a rewarding opportunity to work from the comfort of your own home while providing excellent customer service? Look no further than My Privia! We are currently seeking motivated individuals to join our team as Live Chat Representatives in a remote work from home position. This role is available for both full-time and part-time interns.

As a Live Chat Representative, you will be responsible for engaging with customers through our online chat platform to assist with inquiries, provide product information, and resolve any issues they may have. Your primary goal will be to ensure a positive customer experience and build strong relationships with our clients.
• *Responsibilities:**

– Engage with customers through live chat to provide assistance and support

– Respond promptly to customer inquiries with a high level of professionalism and accuracy

– Provide product information and guidance to customers

– Resolve customer issues and escalate to the appropriate department when necessary

– Maintain a positive and empathetic attitude towards customers at all times

– Meet and exceed performance metrics and goals set by the company
• *Requirements:**

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– Excellent communication skills, both written and verbal

– Strong problem-solving abilities and attention to detail

– Ability to multitask and prioritize in a fast-paced environment

– Customer service experience is a plus

– Must have a reliable internet connection and a quiet workspace

– High school diploma or equivalent

Salary for this position ranges from $17 to $33 per hour, depending on experience and qualifications. Please note that My Privia is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding non-discrimination. We do not inquire about criminal backgrounds during the hiring process.

If you are passionate about customer service and enjoy working remotely, we would love to hear from you! Apply now to join our team at My Privia as a Live Chat Representative.

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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