Scheduling Specialist-Complete Weight Management Call Center

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<h1>At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. <br> <br>If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.<br><br>In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other <a href="https://www.virtua.org/locations" target="_blank" rel="noopener noreferrer"><span>locations</span></a>, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our <a href="https://www.virtua.org/about/eat-well" target="_blank" rel="noopener noreferrer"><span>Eat Well food access program</span></a>, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.</h1><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b>Location:</b></span></p>100% Remote<p style="text-align:inherit"></p><p style="text-align:inherit"></p>Currently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only.<p><span class="emphasis-3"><b>Remote Type:</b></span></p>100% Remote<p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b>Employment Type:</b></span></p>Employee<p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b>Employment Classification:</b></span></p>Regular<p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b>Time Type:</b></span></p>Full time<p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b>Work Shift:</b></span></p>1st Shift (United States of America)<p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b>Total Weekly Hours:</b></span></p>40<p style="text-align:left"><span class="emphasis-3"><b>Additional Locations:</b></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b>Job Information:</b></span></p><br><b><u>Summary:</u></b><br><br>Schedules inpatient or outpatient procedures.<br><br>Informs patients and physician office of prep instructions or other test requirements.<br><br>Correctly identifies the patient, matches medical records, and facilitates hospital care.<br><br><b><u>Position Responsibilities:</u></b><br><br>• Responsible for the organized flow of patients throughout the department by accurately inputting surgical procedures and preference cards, orders.<br><br>• Acts as the key contact within the department for coordinating the admission process and scheduling surgical procedures.<br><br>• Alerts facilitator of current or potential problems and assists in resolution.<br><br>• Handles a high volume of incoming and outgoing communication from the unit while providing excellent customer service.<br><br>• Maintains medical records, stat reports, enters data into multiple data bases, and runs reports as required.<br><br>• Maintains office supplies and equipment.<br><br>• Assists in orienting new staff on scheduling and data collection processes.<br><br>• Assists with unit coverage as needed.<br><br><b><u>Position Qualifications Required / Experience Required:</u></b><br><br>Previous medical clerical experience.<br><br>Understanding of medical terminology.<br><br>Computer user proficiency (data entry).<br><br>Clear communication skills.<br><br>Professional phone demeanor.<br><br><b><u>Required Education:</u></b><br><br>High School Diploma or equivalent required.<br><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Hourly Rate: $18.16 - $26.95 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.<p style="text-align:inherit"></p><p style="text-align:inherit"></p>Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">medical/prescription,</span> dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.<p style="text-align:inherit"></p><p style="text-align:left">For more benefits information <a href="http://view.publitas.com/kelly-1/virtua-benefit-guide-pt-2025/" target="_blank" rel="noopener noreferrer">click here</a>.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...