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[Remote] Claim Specialist - WCCS Deployed

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Note: The job is a remote job and is open to candidates in USA. State Farm is a company focused on helping people and investing in communities. The role of the WCCS Claim Specialist involves managing claims related to natural disasters and providing exceptional service to clients during the claims process.


Responsibilities

  • Primarily handling homeowners, commercial and large loss claims from natural disasters and/or weather-related events
  • WCCS Claim Specialists may also work Fire claims with assignments to Fire Proximity territories and/or In-Office operations as business demands
  • You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable® service
  • Requires extensive travel with minimal notice via commercial transportation and/or driving motor vehicles, including a transit van, to any office location where the Company does business or other location to conduct/attend training, conferences, meetings, and/or seminars

Skills

  • Excellent customer service and decision-making skills
  • Physical agility to allow for: walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder; ability to utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures; ability to crawl in tight spaces to gather information needed during the adjustment of a claim.
  • Ability to complete Rope and Harness Safety Training (RAST).
  • You may be required to obtain a Property and Casualty Adjuster's License in every state that requires claim handlers to be licensed.
  • A valid driver's license is required
  • Xactimate, XactContents
  • Bachelor’s degree in a related field
  • Relevant claims adjusting experience and/or construction background
  • REAL ID

Benefits

  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Company Overview

  • At State Farm®, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. It was founded in 1922, and is headquartered in Bloomington, Illinois, US, with a workforce of 10001+ employees. Its website is https://www.statefarm.com/careers.

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    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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