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Senior HubSpot CX Marketing Consultant (USA)

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Welcome to Huble , a <strong>HubSpot's 2024 global partner of the year! </strong>We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely-by building their business around HubSpot's CRM. We believe in striking a balance between professionalism and being human.<br><br>As a<strong> Senior HubSpot CX Marketing Consultant,</strong> your role requires expert knowledge in the MarTech space. This entails consulting with clients to understand their business and marketing needs, developing effective marketing strategies and technology architectures, configuring technology systems, and managing change processes. <br><br><strong>To enable our teams to work synchronously, this role would be best suited for someone based in Central or Eastern time zones.</strong><br><br><strong> Here are a few of the tasks you'll get to work on</strong><br><br><ul> <li>Design and execute a cutting-edge marketing strategy and framework, adeptly anticipating and meeting the unique demands of our valued clients. Your goal will be to ensure exceptional client satisfaction throughout the entire process.</li> <li>Initial setup and training for clients. The work will involve setting up tools after the Solution Architect has completed their architecture and configuration.</li> <li>Provide continuous consultancy for clients by managing a wish list of client needs and goals.</li> <li>Take ownership of integration projects in which you actively participate, from a Marketing and CX perspective.</li> <li>Analyse and provide recommendations on how clients can follow marketing and technology best practices through technology audits.</li> <li>Ensuring integrated reporting across the tech solutions to enable closed-loop reporting and ensure integrations meet these criteria.</li> <li>Keep up to date with and communicate new technology products, features and changes to existing features within the marketing space.</li> <li>Provide expertise in technology features and how to leverage these for marketing & relevant communications.</li> </ul><br><br><strong> To excel in this role, you should have the following</strong><br><br><ul> <li>Extensive experience in digital marketing, preferably in a client-facing consulting or specialist role within a digital agency or consultancy.</li> <li>A solid knowledge of HubSpot or equivalent CRM platforms such as Salesforce, Pardot, or Marketo.</li> <li>Exceptional communication and writing skills in English with the ability to articulate concepts clearly.</li> <li>A strong business acumen and the ability to conduct engaging presentations.</li> <li>Hands-on experience with online marketing tools, methodologies, and practices.</li> <li>Familiarity with agile marketing and the ability to adapt to changing processes.</li> <li>A solid understanding of Inbound Marketing and Customer Experience (CX) Marketing.</li> <li>Technical proficiency and the ability to quickly grasp our technology stack.</li> <li>Basic knowledge of HTML and CSS is a plus.</li> </ul><br><br><strong>These personal qualities are key to your success</strong><br><br><ul> <li>Innovative and driven by an entrepreneurial spirit.</li> <li>Outstanding interpersonal skills, adept at working independently or collaboratively.</li> <li>Emotionally intelligent and displaying maturity.</li> <li>Exude enthusiasm and a deep passion for your work.</li> <li>Possess an impeccable attention to detail and meticulousness.</li> <li>Focused on delivering quality results at all times.</li> </ul><br><br><strong> Meet the Team</strong><br><br>You'll be an integral part of the team, collaborating closely with Amy Dwyer (Chief Strategy & Solution Officer), Craig Johnston (Consulting Team Lead) and fellow consultants spread across various regions. <br><br> <strong>Interview Process</strong><br><br><ul> <li>1st Interview (30 min)</li> <li>Presentation Interview (60 min)</li> <li>Final Interview (30 min)</li> </ul><br>We aim to complete the process in under 15 working days (subject to availability).<br><br><strong> As part of the remuneration package, you will receive the following</strong><br><br>The salary range is between USD 90,000 - USD 80,000 per annum, depending on skills and experience, with the following benefits<br><ul> <li> <strong>Work from anywhere -</strong> Enjoy the freedom of remote work.</li> <li> <strong> Pension scheme -</strong> Enjoy a discretionary 401K Match.</li> <li> <strong> Healthcare benefits- </strong> Join our company healthcare scheme after just one full calendar month of service.</li> <li> <strong> Create your ideal workspace -</strong> Receive a budget to set up your home office with your preferred desk and chair.</li> <li> <strong> Choice of devices - </strong>Choose between a MacBook or Windows Laptop, complete with a monitor and mouse.</li> <li> <strong> Generous leave policy - </strong>Enjoy 19 annual leave days, in addition to Public and Banking Holidays, and receive 1 bonus day for special occasions like your Birthday.</li> <li> <strong> Flexible working hours - </strong>Benefit from flexible working hours to accommodate your personal needs, whether it's for leisure or family commitments.</li> <li> <strong> Show your company pride - </strong>Get your hands on Huble Swag.</li> </ul><br><br><strong> Keen to Huble with us?</strong><br><br>If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!<br><br><strong>NB - </strong>Please note that candidates must have the legal right to work in the USA.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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