Pharmacy Representative id-10329

Ready to help us transform healthcare? Bring your true colors to blue. 

Position Summary:

The Pharmacy Operations Analyst is responsible for primary contact for our providers to obtain authorization for retail pharmacy, home infusion and medical utilization management requests. These requests are received via fax, phone and web. In addition, the Pharmacy Operations Analyst supports inquiries from other business areas via phone and email.

 

This role is eligible for our eWorker, Mobile, or Resident personas

 

Your Day to Day:

 

Please note, due to the nature of this role, the team is on a rotational schedule that does require team members to work every 5th or 6th Saturday.

 

***This position has been identified as essential to the operations of the company in the event of a building closure due to weather, emergency, or disaster. Holding an essential position, you may be expected to bring a company issued laptop home and work from home or other remote location in the event of a building closure, emergency, or disaster.

 

We're Looking for:

  • Excellent Customer Service skills
  • Prior experience assisting members and/or providers with telephone inquiries
  • Strong organizational, problem solving, communication, and interpersonal skills
  • Excellent written and oral communication skills required.
  • Must have strong data entry and attention to detail in building cases
  • Must be able to multitask and be results oriented.

 

What You Bring:

  • Minimum of a High School diploma required. Associate or Bachelor's degree preferred.
  • Proficiency in MHK and PBM System preferred
  • Experience in a Windows environment preferred
  • Previous experience in a managed care environment preferred
  • Previous pharmacy experience preferred

 

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisors, subject to reasonable accommodation.

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