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Pepsico Remote (Part-Time) $24/Hour – Live Chat Jobs – Hiring Work From Home Jobs id-10817

Location: USA

 

Pepsico Remote (Part-Time) $24/Hour – Live Chat Jobs – Hiring Work From Home Jobs

 

Join PepsiCo’s dynamic team as a Remote Live Chat Representative. As part of our customer service department, you’ll engage with our consumers in real-time through live chat platforms. Your primary responsibility will be to provide exceptional support, address inquiries, resolve issues, and ensure customer satisfaction. This role offers flexibility, allowing you to work remotely while contributing to a globally recognized brand.rnrnWhat You Will Do:rn

rn t

• Engage with customers via live chat to assist with product inquiries, orders, and general support.rn t

• Provide accurate and timely responses to customer queries, maintaining a high standard of service.rn t

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• Resolve customer issues efficiently, ensuring a positive experience and brand loyalty.rn t

• Collaborate with internal teams to escalate and resolve complex customer issues when necessary.rn t

• Maintain up-to-date knowledge of PepsiCo’s products, promotions, and policies to provide accurate information.rn t

• Document customer interactions and feedback to contribute to continuous improvement initiatives.rn t

• Adhere to established procedures and guidelines while delivering exceptional service.rn

rnRequirements:rn

rn t

• Excellent written communication skills with a strong command of English.rn t

• Previous experience in customer service or a related field is preferred but not required.rn t

• Proficiency in using live chat platforms and basic computer skills.rn t

• Ability to multitask and prioritize in a fast-paced environment.rn t

• Strong problem-solving skills and a customer-focused mindset.rn t

• Reliable internet connection and a quiet workspace conducive to remote work.rn t

• Availability to work flexible hours, including evenings and weekends.rn

rnOpportunities and Benefits:rn

rn t

• Competitive hourly wage starting at $24 per hour.rn t

• Part-time schedule offering flexibility for work-life balance.rn t

• Remote work opportunity, allowing you to work from the comfort of your home.rn t

• Training and support provided to ensure your success in the role.rn t

• Opportunity to be part of a globally recognized brand and contribute to enhancing customer experiences.rn t

• Potential for career advancement within PepsiCo’s customer service department.rn t

• Access to employee discounts and benefits.rn

rnSuggestions:rn

rn t

• Prioritize candidates with experience in customer service or related roles, but also welcome individuals with strong communication skills and a willingness to learn.rn t

• Emphasize the flexibility and convenience of remote work, appealing to candidates seeking work-life balance.rn t

• Highlight the competitive hourly wage and potential for career advancement to attract qualified candidates.rn t

• Promote PepsiCo’s reputation as a globally recognized brand, showcasing the opportunity to be part of a respected company.rn t

• Provide clear instructions for applicants on how to apply and emphasize the importance of attention to detail in the application process.rn

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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