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Overnight Admissions Coordinator - Monday - Friday id-11131

Overview

Starting Hourly Pay: $24.00/hour

Employment Type:
Part-Time, with Full-Time options available

Work Format:
Remote and On-Site options available

Schedule Options (Arizona Time):

  • Monday - Thursday | 5:00 PM - 12:00 AM (28 hours per week)
  • Monday - Thursday | 12:00 AM - 7:00 AM (28 hours per week)
  • Monday - Friday | 5:00 AM - 7:00 AM & on-call (minimum 10 hours/week, up to 29 hours)
  • Monday - Friday | 5:00 PM - 7:00 PM & on-call (minimum 10 hours/week, up to 29 hours)


Location Requirement:
Applicants must reside in one of the following states: Arizona, Georgia, Maryland, Missouri, Montana, Oregon, Pennsylvania, Tennessee, Texas, Utah, or Virginia.
At this time, we are unable to consider candidates based in California or Colorado due to state-specific employment regulations.

Are you a compassionate communicator with a background in call center support, customer service, or sales? Do you thrive in fast-paced environments and want to channel your skills into something truly meaningful? If so, Embark Behavioral Health invites you to join our team as an Overnight Admissions Coordinator and help families find hope and healing.

As a key member of our Admissions team, you'll serve as the first point of contact for families seeking behavioral health treatment during after-hours, providing empathetic support and guiding them through their first steps toward care.

Responsibilities



Qualifications

  • 2-5 years of experience in admissions, call center, customer service, or sales roles-healthcare or behavioral health experience is a strong plus!
  • Excellent verbal communication and crisis de-escalation skills.
  • A tech-savvy individual who can confidently navigate systems like Salesforce or similar CRM platforms.
  • A calm, caring, and professional presence, especially when working with families in stressful or emotional situations.
  • A high school diploma or equivalent is required; an associate's or bachelor's degree is preferred.



Benefits

  • Opportunities for professional growth in a supportive environment.
  • A culture of inclusivity - we welcome diverse backgrounds and perspectives.


This is more than just a job. It's a chance to help families navigate one of the most important decisions of their lives-getting help for their child. If you're passionate about mental health, have experience in fast-paced customer-facing roles, and want to do work that truly matters, we want to hear from you.

Apply today to become an Overnight Admissions Coordinator at Embark Behavioral Health!

Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community. Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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