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Now Hiring: Virtual Call Center Representatives ( Evenings Required) id-10456

Job Description

Now Hiring: Work From Home Call Center Representatives (Colorado Residents Only)
Are you looking for a rewarding, remote opportunity with a team that values your skills and supports your growth? Were currently hiring Work From Home Call Center Representatives to join our virtual call center.

What You Can Expect:
Placement of hired candidates is based on qualifications, experience, and fit. We want our employees to begin in a position where they can succeed and thrive. This is a fixed-schedule position that requires evening and weekend availability all team members must be able to work until 10:00 PM Central Time.

Whether youre seeking full-time or part-time hours, this role is ideal for dependable professionals ready to commit to a consistent schedule.

What the Job Involves:
Youll be contacting homeowners who have already expressed interest in home improvement services this is not cold calling. Your role is to provide excellent customer service while helping set appointments and answering questions.

You're a Great Fit If You:

  • Have strong listening skills and a professional, courteous phone manner

  • Are motivated by clear goals and performance metrics

  • Are coachable, open to feedback, and eager to improve

  • Can multitask working the phone while navigating systems

  • Type at least 35 WPM and have above-average computer skills

  • Work well with others and enjoy contributing to team success

  • Can commit to a fixed schedule and work evenings/weekends until 9:00 PM CST

Compensation & Benefits:

Additional Requirements:

  • Must be a current Colorado resident

  • Must be able to commit to a fixed schedule that ends no earlier than 9:00 PM CST
Home Office & Tech Requirements:

  • High-speed wired internet (Wi-Fi not accepted)

  • Windows 10 or higher, 8GB RAM, 2GHz processor minimum

  • Google Chrome, Firefox, or Safari

  • MS Office or OpenOffice (free options available with support)

  • Webcam required for meetings and training

  • Company-provided headset

This is your chance to join a growing team backed by a respected, A-rated organization with over 150 remote employees. Weve been in business for over six years and serve as a trusted extension of several major call centers. As a division of BirdDog Media, we combine a family-oriented work culture with Fortune 5000 professionalism.

If youre ready to work hard, learn fast, and grow with us we want to hear from you.

Please apply using the home computer you would use for this position.

By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by email.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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