Netflix Customer Support Jobs WFH @ Latest Job For USA id-11270
Job Description
Netflix Customer Support Jobs WFH @ Latest Job For USA
Job Responsibilities: Regulatory Compliance Manager
Salary: $20-30 /Hour
Company: Netflix
Location: Los Angeles, USA
Educational Requirements: Bachelor’s Degree
Full Job Description :
We are searching for an Administrative Consistence Director, LatAm to work with our Shopper Cases group. In this job, you will deal with a little however strong group of lawful experts answerable for taking care of client protests and related administrative requests in LatAm. You and your group will plunge into our frameworks to research and comprehend the main driver of the cases documented by buyers, will propose arrangements (discounts, settlements, requests, and so on) to determine those cases, will create and improve our lawful system, and will deal with our groups of outer insight to guarantee our legitimate guards are verifiable, straightforward, and in particular, fruitful. You will likewise straightforwardly deal with the arrangement of purchaser asserts and related administrative requests from Spanish-talking nations in LatAm. The ideal up-and-comer has an “involved” demeanor, comprehends and esteems tasks, knows how to utilize information to illuminate choices, and can make versatile work processes.
Obligations
Deal with a little group of legitimate experts taking care of all periods of purchaser claims (PROCON, little cases, and general administrative requests) from administration, approval of records, ordering of data, examination of cases, data gathering, drafting reactions, requests, and other pertinent reports;
Handle straightforwardly our agenda of buyer guarantees and related administrative requests beginning from all LatAm nations (Portuguese and Spanish talking);
Make and carry out processes for getting ready prosecution reports, including quarterly reports expected for review and monetary detailing;
Work cross-practically in close cooperation with groups of inward partners as client support, examinations and reaction, public arrangement, and suit;
While assessing the cases, proactively use client assistance instruments and other inner assets important to examine them;
Draw in, make due, and work intimately with outside guidance to characterize and upgrade our methodology and lawful technique, accumulate documentation, and audit reactions to guarantee our reactions are lined up with our system and culture.
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Keep up with and update inside documentation including case-explicit records, as well as outlines of legitimate examination;
Sort out, log, and keep up with precise information in regards to the volume and kinds of shopper claims for the end goal of revealing and driving item and client experience enhancements;
Recognize open doors for robotized data arrangements, utilizing prior information and lessening manual information passage/superfluous replication of information;
Go about as lawful contact and cooperate with the Client support groups to research, get bits of knowledge, and draft reactions to buyer protests documented in broad daylight confronting destinations (i.e., Reclame Aqui).
Necessities
Logical meticulousness and an outlook that cycles can continuously be improved or wiped out if at this point not important;
Capacity to work proactively, autonomously, and dependably with little direction yet utilize the great judgment to raise issues when required;
Be proactive, groundbreaking, and have a hands-on disposition.
Phenomenal relational abilities (concise and clear), including a capacity to make sense of perplexing data plainly and really to various crowds;
Capacity to keep a positive and useful demeanor in equivocal circumstances and to oversee complex issues in a useful way;
The elevated degree of interest and display the most noteworthy individual and expert principles of honesty and morals;
Can take a different path, be sketchy, and finish things inside brief periods;
Familiarity with Portuguese, English, and Spanish is expected for this job;
Individuals the board experience isn’t needed however it is exceptionally alluring;
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