Manager, HCP Engagement (remote)

Other Jobs To Apply

RequisitionID : 64120 Title :Manager, HCP Engagement (remote) Division :Arthrex, Inc. (US01) Location: Remote Salary Range: Salary Minimum: $100,000.00 Salary Maximum: $170,000.00 **This position is based in Naples, FL. Remote optional for the right candidate. If remote, travel required to Naples headquarters quarterly for 1 week** Arthrex is a global medical device company and leader in orthopedics medical education. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year that support all aspects of orthopedics. The Risk Management & Compliance department is based in Naples, Florida and includes a team of varied compliance, risk management, audit and legal professionals. Arthrex is actively searching for a Manager of HCP Engagement to join the Risk Management & Compliance team. Main Objective: Manage and support global Arthrex Health Care Professional (HCP) engagement: including supporting the global needs assessment, consultant selection and engagement, fair market value (FMV) analysis, and consultant compensation/reimbursement. This role reports to the Manager, Global HCP Engagement & Transparency Reporting. Essential Duties and Responsibilities: Lead the HCP Engagement teams responsible for managing Arthrex's overall HCP consultant engagement processes to ensure compliance. Lead, manage and coordinate processes related to the HCP Needs Assessment process, including coordination with business units to determine and present annual need for HCP consultant services and individual HCP engagement. Support and manage overall processes related to HCP interactions and work on related continuous improvement projects. Work closely with other internal business units to support overall management of the HCP consulting relationships. Manage fair market value assessment for global HCP consultant engagement. Maintain and enhance the process for tracking of all consulting services provided under the business units Needs Assessment as well as any modifications. Manage the HCP due diligence process to include communication with internal business and HCP consultant; collect, review, and verify required documentation and screening requirements. Collect, review, and verify payment documentation, and approve consultant electronic invoices and expense reports for HCP consultants. Facilitate issue resolution related to contracts and payments in a timely manner. Train HCP consultants and employees on systems and processes to ensure compliant interactions. Develop and manage implementation of policies, procedures and processes related to HCP engagement processes. Coordinate with Compliance Auditing & Monitoring functions to provide periodic Arthrex HCP engagement data analysis, including comparison of needs assessment data to actual use, reviewing issues with relevant business units, and working with Arthrex internal and external personnel to resolve identified issues. Support global transparency reporting processes and initiatives as needed. Support activities and initiatives of the Risk Management & Compliance Department as needed. Ensure compliance within functional area and support the compliance objective of the organization as a whole. Knowledge and Skills: In-depth understanding of: Foreign Corrupt Practices Act (FCPA) Anti-Kickback Statute AdvaMed, PhRMA, OIG guidelines, PDMA, and other healthcare compliance frameworks Business process development and internal controls HCP engagement lifecycle: needs assessment, FMV, contracting, and payment Strong leadership and team management Excellent verbal and written communication Project management and cross-functional coordination Analytical, organizational, and problem-solving skills Training development and delivery Proficiency in Microsoft Office (Excel, Word, PowerPoint) Education/ Experience: Bachelor's degree required 7+ years in HCP engagement or compliance-related functions Experience in Legal, Finance, Compliance, Risk Management, or Internal Audit Experience managing direct reports preferred Healthcare, life sciences, or biotech industry experience preferred Machine, Tools, and/or Equipment Skills: Intermediate (or better) level of proficiency in MS Office suite, including MS Excel, MS Word, and PowerPoint Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insurance Voluntary Life Insurance Flexible Spending Account (FSA) Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness) Matching 401(k) Retirement Plan Annual Bonus Wellness Incentive Program Gym Reimbursement Program Tuition Reimbursement Program Trip of a Lifetime Paid Parental Leave Paid Time Off Volunteer PTO Employee Assistance Provider (EAP) Eligible for discretionary Long Term Incentive program All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientati

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...