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Customer Service Representative - Entry Level

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We are seeking a friendly, motivated Entry-Level Customer Service Representative to provide in-person customer support and represent our brand at retail pop-ups and live events. This role offers hands-on experience in customer service, brand promotion, and event operations, with comprehensive paid training and opportunities for professional development.

Key Responsibilities:

  • Deliver courteous, professional customer service during in-person interactions at pop-ups, community events, and outreach activities.
  • Respond to customer questions, address concerns, and provide clear information about products, services, and campaign initiatives.
  • Promote products or services and communicate the organization’s mission and brand messaging consistently.
  • Support event logistics, including setup, operation, and teardown, to ensure efficient and safe execution.
  • Collaborate with marketing and sales team members to achieve campaign objectives and maintain brand standards.
  • Collect and report attendee feedback and basic event metrics to inform improvements for future activities.
  • Maintain a positive, professional demeanor and adhere to organizational policies and procedures.

Qualifications:

  • No prior experience required; comprehensive paid training will be provided.
  • Excellent verbal communication and interpersonal skills; comfortable engaging with diverse audiences.
  • Customer-focused attitude with patience, professionalism, and a solution-oriented approach.
  • Ability to multitask and perform effectively in fast-paced, team-oriented environments.
  • High school diploma or equivalent preferred.
  • Reliable, punctual, and able to work occasional evenings and weekends as required by event schedules.
  • Reliable transportation to event locations is preferred.

What We Offer:

  • Competitive pay with weekly performance-based bonuses.
  • Comprehensive paid training and ongoing professional development.
  • Opportunities for advancement and expanded responsibilities within event operations, marketing, and outreach.
  • Supportive, mission-driven team environment focused on community engagement and impact.
  • Practical experience in customer support, brand representation, and event execution.
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1. HOW DO YOU PLAN YOUR DAY?

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