UPS Remote Jobs – Build Your Career in Service Parts

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Job Summary Join UPS as we expand our remote career opportunities within the Service Parts Logistics division. We are seeking dynamic, diverse, and highly motivated individuals who are ready to shape the future of logistics from the comfort of their home offices. Based remotely with a preferred location of San Jose, CA, this role offers you a chance to make an impact at a global leader while building a meaningful, long-term career. Job Description Our Service Parts Logistics (SPL) team is a specialized group within UPS focused on the efficient and time-sensitive delivery of parts necessary to keep businesses and critical systems running. As part of this growing remote team, you will contribute to streamlining supply chains, enhancing client relationships, and ensuring fast, accurate service for industries such as healthcare, technology, and manufacturing. Whether you're handling logistics planning, customer coordination, or operational support, you'll be immersed in a diverse, collaborative culture that values innovation and problem-solving. You’ll help shape solutions that keep the world moving — even when working from your own home office. This remote position is open to applicants across the United States, with particular interest in candidates near San Jose, CA. Company Overview UPS (United Parcel Service) is a global leader in logistics, offering a broad range of supply chain solutions. From small businesses to large enterprises, we serve clients in over 220 countries with innovation, integrity, and unmatched reliability. At UPS, diversity, equity, and inclusion are at the core of our workplace culture. We believe that a diverse team is essential to driving creativity, customer satisfaction, and business success. Requirements - High school diploma or equivalent (Bachelor’s preferred for some roles) - Prior experience in logistics, customer service, operations, or a related field - Strong communication and organizational skills - Comfort working independently in a remote setting - Technical proficiency with collaboration tools and data systems - Must be legally authorized to work in the United States Responsibilities - Support logistics planning and service parts delivery strategies - Collaborate remotely with cross-functional teams and clients - Monitor inventory and shipment accuracy in real-time - Manage customer inquiries and resolve service issues - Document and report key metrics and process updates - Contribute to continuous improvement initiatives across the SPL division Benefits - Competitive salary and annual bonus eligibility - Remote work flexibility with home office support - Comprehensive medical, dental, and vision coverage - 401(k) with company match and stock purchase options - Paid time off, holidays, and parental leave - Tuition reimbursement and career advancement programs - Inclusive, team-driven environment with ongoing mentorship How to Apply Explore opportunities with UPS by visiting our careers portal and searching for remote Service Parts roles. Submit your application and resume online. Our team will contact qualified candidates to continue the interview process virtually. Shape your future with UPS—no matter where you’re located.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...