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Amazon Customer Care Center - Work From Home $19/Hour

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<strong>Amazon Customer Care Center- Work From Home </strong> The Madison, Wisconsin-based Shopbop, a fully integrated Amazon subsidiary, is seeking a driven, action-oriented candidate with a passion for customer happiness and previous experience working with luxury goods. The accomplishment of specific department goals will be the responsibility of the chosen applicants. A successful candidate will thrive in a dynamic, multitasking workplace. <strong>The salary for this full-time, direct hire employment is $19.00 per hour.</strong> Our call center is open every day from 7 am to 9 pm. The ability to work various shifts, including nights, weekends, and holidays, is required. The best collection of clothing from well-known and up-and-coming designers is available to women all over the world on Shopbop, the leading online shopping destination for what’s new and what’s next in fashion and style. Shopbop, which collaborates with more than 500 international brands, provides women in 165 countries with a curated and nuanced selection of ready-to-wear and accessories that is fashion-forward, as well as quick and free international shipping. <strong>Amazon Remote Jobs</strong> Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $31,200/year in our lowest geographic market up to $53,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. <h3>Responsibilities:</h3> <ul> <li>Respond to presale inquiries by phone, email, and online chat regarding fit, fashion trends/styles, product availability, and specials. Guide customers through the ordering procedure online.</li> <li>Post-order inquiries regarding delivery, billing, and shipping should be addressed and resolved.</li> <li>Take advantage of a range of software tools to address client inquiries.</li> <li>Help consumers with both domestic and international concerns by working with outside shipping contractors.</li> </ul> <h3>Requirements:</h3> <strong>BASIC REQUIREMENTS</strong> <ul> <li>A high school graduation or its equivalent; Two or more years of experience in the retail, service, or customer service industries.</li> <li>Proficient in basic math with the ability to compute refunds before and after discounts, and apply specified percentages, tiered promotional codes, and partial discounts to orders. Exceptional communication skills, including the capacity to clearly and concisely communicate in writing and speech as well as to listen to and interpret customer needs.</li> <li>Excellent organizational, time-management, and prioritization abilities.</li> <li>Flexibility with a full-time schedule, including shift assignments on weekends and evenings; a keen eye for detail and a high level of accuracy; experience working under pressure in a high-volume environment while upholding standards for productivity, quality, and service; and a working knowledge of MS Office Suite and Internet Explorer.</li> </ul> <strong>THE FOLLOWING ARE THE PREFERRED QUALIFICATIONS: </strong>Fluency in one of the following languages English, Spanish, Japanese, Korean, or Russian. (Any of these)

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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