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Virtual Customer Service Professional( work frrom home)

Other Jobs To Apply

strongCompany Description:/strongpPlease send resume/pstrongJob Description:/strongdiv class="jobPostingPageFakeTextarea"pspan style="font-weight: normal font-style: normal text-decoration: none;"Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 – $14.00 per hour/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"depending on experience and the company that you are assigned to.  Must work minimum 25 hours per week, full time hours available./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: bold font-style: normal text-decoration: none;"Skill Set Overview:/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Excellent listening skills, strong English communication skills (verbal and written)/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Answer general customer inquiries./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Resolve concerns or complaints related to your client./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Communicate client policies./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• No Cold Calling, No Telemarketing, inbound calls only./span/p/divstrongQualifications:/strongpspan style="font-weight: normal font-style: normal text-decoration: none;"Must be 18+ to apply/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• High school diploma or equivalency/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Secondary education and/or some college is preferred/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Able to perform basic math skills/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• You’ll make your own schedules/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Must be able to pass a background check/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Minimum 3+ months of customer service , retail, or sales experience preferred/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Ability to multitask and prioritize in a fast-paced environment./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A background check is required. (client may ask for drug test)/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Comfortable with basic Computer skills including email and documents./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Would like to work PT or FT as a /spanspan style="font-weight: bold font-style: normal text-decoration: none;"1099 contractor/spanspan style="font-weight: normal font-style: normal text-decoration: none;" from home./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A Quiet home office place to work. No ambient sounds such as pets or children while working./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: bold font-style: normal text-decoration: none;"Technical Requirements:/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Computer (PC, or Mac)/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Windows Vista is not accepted at this time/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Computer USB Headset, Microphone or PC speakers/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• High speed Internet access provided by a cable or DSL provider/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Satellite broadband does not meet our requirements/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Use of wireless and Wi-Fi "air cards" is prohibited/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A dedicated, hard wired phone with no features./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A noise canceling phone headset./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A computer with the basic following specs:/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"o Minimum Hardware: 2 Gigabytes (GB) – 80 GB IDE – Single Core 1.4 GHz – 48 x CD/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"ROM Drive – 32 Bit Sound Card -speakers/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;" Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10/span/p
strongCompany Description:/strongpPlease send resume/pstrongJob Description:/strongdiv class="jobPostingPageFakeTextarea"pspan style="font-weight: normal font-style: normal text-decoration: none;"Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 – $14.00 per hour/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"depending on experience and the company that you are assigned to.  Must work minimum 25 hours per week, full time hours available./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: bold font-style: normal text-decoration: none;"Skill Set Overview:/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Excellent listening skills, strong English communication skills (verbal and written)/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Answer general customer inquiries./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Resolve concerns or complaints related to your client./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Communicate client policies./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• No Cold Calling, No Telemarketing, inbound calls only./span/p/divstrongQualifications:/strongpspan style="font-weight: normal font-style: normal text-decoration: none;"Must be 18+ to apply/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• High school diploma or equivalency/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Secondary education and/or some college is preferred/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Able to perform basic math skills/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• You’ll make your own schedules/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Must be able to pass a background check/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Minimum 3+ months of customer service , retail, or sales experience preferred/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Ability to multitask and prioritize in a fast-paced environment./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A background check is required. (client may ask for drug test)/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Comfortable with basic Computer skills including email and documents./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Would like to work PT or FT as a /spanspan style="font-weight: bold font-style: normal text-decoration: none;"1099 contractor/spanspan style="font-weight: normal font-style: normal text-decoration: none;" from home./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A Quiet home office place to work. No ambient sounds such as pets or children while working./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: bold font-style: normal text-decoration: none;"Technical Requirements:/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Computer (PC, or Mac)/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Windows Vista is not accepted at this time/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Computer USB Headset, Microphone or PC speakers/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• High speed Internet access provided by a cable or DSL provider/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Satellite broadband does not meet our requirements/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• Use of wireless and Wi-Fi "air cards" is prohibited/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A dedicated, hard wired phone with no features./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A noise canceling phone headset./span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"• A computer with the basic following specs:/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"o Minimum Hardware: 2 Gigabytes (GB) – 80 GB IDE – Single Core 1.4 GHz – 48 x CD/span/ppbr /span style="font-weight: normal font-style: normal text-decoration: none;"/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;"ROM Drive – 32 Bit Sound Card -speakers/span/ppspan style="font-weight: normal font-style: normal text-decoration: none;" Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10/span/p
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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