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UPS Field Service Engineer - Recruiting Top Talent

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UPS is seeking a highly motivated and skilled Field Service Engineer to join our dynamic team. In this role, you'll be the go-to technical expert for maintaining and repairing our logistics and automation systems at various UPS facilities. We are recruiting top talent ready to bring their engineering skills to a high-impact, fast-paced environment. Job Description: As a UPS Field Service Engineer, you will provide on-site support for the operation, maintenance, and troubleshooting of logistics technology equipment and systems. You will be responsible for ensuring maximum uptime of mission-critical systems such as conveyors, sortation systems, control panels, and automated machinery. Your role will involve travel to UPS facilities across your region to handle preventative maintenance, emergency repairs, equipment installations, and system upgrades. You will work closely with facility managers, technical operations teams, and third-party vendors to implement UPS’s engineering and operational excellence standards. This position is ideal for engineers who enjoy solving complex problems, being hands-on with equipment, and working in a customer-focused setting. Company Overview: United Parcel Service (UPS) is one of the world’s largest logistics companies, delivering more than 24 million packages daily in over 220 countries. With a reputation built on reliability, innovation, and exceptional service, UPS combines cutting-edge technology and industry-leading operations to keep commerce moving worldwide. Requirements: Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field 3+ years of hands-on experience in field engineering or equipment maintenance Strong knowledge of automation systems, PLCs, and mechanical/electrical troubleshooting Excellent communication and problem-solving skills Willingness to travel frequently (up to 75%) Ability to work independently and under pressure Valid driver’s license and clean driving record Responsibilities: Perform on-site equipment diagnostics, maintenance, and repairs Install and upgrade logistics automation systems and components Troubleshoot PLC and control system issues Provide technical support and training to on-site staff Ensure compliance with UPS safety and engineering standards Document maintenance activities, system issues, and solutions Collaborate with cross-functional teams to enhance equipment performance Benefits: Competitive base salary and travel allowances Full medical, dental, and vision insurance Paid time off and holidays 401(k) with company match Professional development and certification opportunities Opportunities for growth within UPS’s engineering division Work with cutting-edge logistics technology How to Apply: Interested candidates should submit a current resume and a brief cover letter outlining relevant engineering experience. UPS is proud to recruit top talent and invest in their career growth. Apply now and engineer the future of global logistics with UPS.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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