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Program Management Team Leader I – Remote @ UPS

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Job Summary UPS is hiring a Program Management Team Leader I to join our remote team. Based out of San Jose, CA, this role offers an exciting opportunity to lead critical program initiatives that drive strategic outcomes across multiple departments. We’re looking for an experienced, organized, and agile professional to oversee and support cross-functional project execution in a dynamic, fast-paced environment. Job Description As a Program Management Team Leader I at UPS, you will oversee the planning, coordination, and execution of major programs that align with business goals. You will manage a team of program coordinators and project managers, ensuring efficient workflows, timely deliverables, and measurable impact. Your remote role will be fully integrated with UPS operations and leadership teams, leveraging digital tools to facilitate communication and project alignment. You will be expected to manage risk, monitor performance, and lead stakeholder engagements. An ability to work independently while collaborating with distributed teams is essential. The ideal candidate brings a structured approach to project governance and a strong ability to motivate cross-functional teams in achieving milestones. This position is open to candidates located in the United States, with a preference for those near or in San Jose, CA. Company Overview United Parcel Service (UPS) is a global leader in logistics, offering supply chain solutions, transportation, and e-commerce services in over 220 countries. UPS is committed to innovation, operational excellence, and sustainability. We pride ourselves on fostering a diverse and inclusive workplace where employees can grow and succeed. As we expand remote capabilities, UPS continues to lead with flexibility and employee-first culture. Requirements - Bachelor’s degree in business, management, or related field (Master’s preferred) - 5+ years of program/project management experience - Proven leadership in managing teams and complex initiatives - Excellent knowledge of project management tools (e.g., JIRA, Asana, MS Project) - Strong communication and stakeholder management skills - PMP or equivalent certification preferred - Must be authorized to work in the U.S. Responsibilities - Lead end-to-end program delivery and cross-functional coordination - Manage teams remotely, setting goals, priorities, and performance metrics - Identify program risks and develop mitigation strategies - Report progress to senior leadership and ensure timely completion of deliverables - Align program execution with strategic company objectives - Foster a culture of continuous improvement and accountability Benefits - Competitive salary and bonus eligibility - Full healthcare coverage including medical, dental, and vision - 401(k) with company match - Paid time off, holidays, and parental leave - Career development opportunities and tuition assistance - Wellness resources and remote work flexibility - Inclusive work environment that supports diverse backgrounds How to Apply Interested candidates should apply directly through the UPS careers website. Be sure to submit a tailored resume highlighting relevant program leadership experience. Successful applicants will be contacted for virtual interviews and next steps.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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