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Intermodal Service Employee - Fairburn, GA (Talent Pool)

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CSX Corporation is a leading transportation company based in Jacksonville, Florida, known for its extensive rail network and reliability in freight and intermodal transport services. Operating primarily across the eastern United States, CSX connects key metropolitan areas and major ports, serving a diverse range of markets including energy, industrial, construction, agricultural, and consumer products. With a legacy spanning nearly two centuries, CSX plays an integral role in the nation's economic growth and industrialization, offering innovative transportation solutions and ensuring efficient movement of goods for their customers. The position of Intermodal Service Employee (ISE) at CSX represents a critical function within the company’s intermodal operations. ISEs are responsible for the safe handling, placement, securement, and movement of customer freight on trains across CSX’s extensive network. This role requires employees to perform activities that ensure freight is appropriately secured and ready for transit, as well as available for pick-up upon arrival at the destination terminal. The job involves working outdoors in a fast-paced environment around moving vehicles and equipment, demanding both physical agility and operational precision. This is a pipeline requisition intended to identify candidates for future employment opportunities at CSX, offering a competitive pay rate starting at $26.39 per hour for trainees and increasing to $29.33 upon full qualification. New hires are required to complete one week of paid training at the Atlanta Training Center, where they must maintain a minimum 85 percent passing rate on quizzes and tests to continue employment. On-the-job training commences immediately after successfully completing this session. Intermodal Service Employees operate heavy machinery, conduct inspections, perform securement tasks, and follow strict safety protocols established by the Federal Railroad Administration and industry standards. The role demands a balance of physical tasks — including climbing, lifting, and maneuvering heavy equipment — with clerical responsibilities such as data entry and utilizing Microsoft Office and specialized systems to track freight and equipment status. Employees must be knowledgeable in hazardous materials handling and minor spill response as well. Maintaining compliance with securement regulations, conducting airbrake tests, and performing routine equipment maintenance are also key parts of the position, requiring technical proficiency and attention to detail. CSX places a high priority on workplace safety, employee development, and fostering a positive, collaborative culture. The company offers a comprehensive benefits package supporting financial, physical, emotional, and social well-being. Employees benefit from health and wellness programs, competitive compensation, and opportunities for continuous growth and advancement within the company. Membership in a collective bargaining agreement is required, and candidates must pass background screenings, drug tests, and other assessments as part of the hiring process. By joining CSX as an Intermodal Service Employee, candidates will enter a rewarding career path within a major logistics and transportation network, committed to innovation, safety, and employee empowerment. This position offers the chance to be part of a dynamic team dedicated to operational excellence and superior customer service, with the support and resources needed for career development and success within the industry.
  • At least 18 years of age
  • Valid driver’s license
  • Ability to pass drug screening (hair and urine tests)
  • Successful completion of background check
  • Pass post-offer medical examination including drug test
  • Ability to meet physical requirements including stooping, bending, kneeling, climbing, and lifting
  • Ability to work nonstandard hours including overtime and shift work
  • Willingness to wear protective equipment such as hard hats and safety boots
  • Ability to meet color vision and hearing standards
  • Ability to provide sensitive personal information if required by government agency
  • Membership in labor union as per collective bargaining agreement
  • Completion of annual safety training and examinations
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...