Senior Employee Relations Manager id-9253
About the position
As Senior Employee Relations Manager, you will architect policies and practices that enable us to navigate complex employee situations - ranging from workplace conflicts, performance issues, complaints and investigations - at scale with equity in mind. You will provide guidance to the People teams and across the business on a global scale to ensure employment matters are effectively managed and the appropriate policies and practices are in place to facilitate consistency, fairness and objectivity. You will collaborate internally to resolve employee relations matters and ensure that concerns and challenges are handled in a responsive, sensitive and fair manner. You will partner with People Partners and Legal to create and implement standard approaches, processes and resources for employee relations and workplace compliance. This role is crucial to helping the organization proactively increase manager effectiveness, employee experience, and trust. You will help us adopt a more proactive, data-driven approach to organizational health issues with a dual focus on manager education and employee advocacy. In this role, you will serve as a subject matter expert, providing guidance and developing best practices in employee relations and workplace compliance. You will develop resources and tools for Fastly's People team to manage various aspects of employment and compliance, including employee counseling and engagement, documentation standards and practices, policy interpretation and application, performance management methodologies, investigations, and responses to other sensitive work-related issues. You will also provide expertise, guidance, and coaching on preventing, addressing, and resolving employee issues with leaders, managers, and HR partners. Your responsibilities will include improving existing employment policies, developing and drafting new policies, and creating communications and training materials to educate the company on new and revised policies, processes, and programs. Additionally, you will respond to and investigate concerns and complaints, oversee investigations, and provide status updates to executives, ensuring oversight and governance of policies and practices globally.
Other Jobs You May Be Interested In
Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $50/hr, Evening, Remote, College Student
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Data Entry, $50/hr, Night Shift, No Degree, Remote Job
Responsibilities
- Architect policies and practices for navigating complex employee situations.
- Provide guidance to People teams on managing employment matters globally.
- Collaborate internally to resolve employee relations matters.
- Partner with People Partners and Legal to create standard approaches for employee relations and compliance.
- Develop resources and tools for employee counseling, documentation standards, and performance management methodologies.
- Provide expertise and coaching on preventing and resolving employee issues.
- Improve existing employment policies and draft new ones as needed.
- Create communications and training materials for policy education.
- Respond to and investigate employee concerns and complaints.
- Oversee investigations and provide updates to executives.
- Ensure oversight and governance of policies and practices globally.
- Partner with People Partner team on organizational changes and performance-based exits.
- Identify patterns and make recommendations to improve organizational effectiveness.
Requirements
- 10+ years of progressive experience in employee relations, investigations, employment law, and workplace compliance.
- Proven history of responding to and effectively resolving complex employee situations.
- Experience in partnering with HR and legal teams to develop employment-related policies and programs.
- Expert analytical skills; uses data to form hypotheses and influence decisions.
- Strong business and people acumen, along with conflict resolution and facilitation skills.
- Consultative approach with a track record of advising stakeholders on employee relations issues.
- Maintains objectivity and demonstrates empathy in complex situations.
- Excellent communication skills; ability to influence at all levels of the organization.
- Demonstrated ability to self-manage and prioritize competing priorities.
- In-depth understanding of diversity, equity, and inclusion issues.
Nice-to-haves
- Expertise in U.S. and local employment law & regulations, including Title VII, ADEA, ADA, FLSA, FMLA, etc.
- Familiarity with international work protections and entitlements.
- History of addressing employee relations cases across different regulatory environments.
- Demonstrated operational and process rigor with HR technology and tools.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance.
- Family planning and mental health support.
- Employee Assistance Program.
- Insurance (Life, Disability, and Accident).
- Flexible Vacation policy and up to 18 days of accrued paid sick leave.
- 401(k) with company match.
- Employee Stock Purchase Program.
- 10 paid local holidays and 11 paid company wellness days.
