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Remote Content Moderator - Amazon Seller Services

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Job Summary

Amazon is seeking a detail-oriented and proactive Remote Content Moderator to join our Amazon Seller Services team. In this role, you will be instrumental in maintaining the integrity and trust of the Amazon Marketplace by reviewing and monitoring content submitted by third-party sellers. Your work ensures compliance with Amazons policies and contributes to a safe, accurate, and customer-centric online shopping experience.

As part of a global team, you will play a crucial role in safeguarding the reputation of the platform while supporting sellers and upholding high standards of content quality and legal compliance. This is an excellent opportunity for individuals with a keen eye for detail, a passion for e-commerce, and a drive to work in a fast-paced, remote environment.

Key Responsibilities

  • Review, evaluate, and moderate user-generated content including product listings, images, descriptions, and seller communications.

  • Investigate potential violations of Amazons policies, community guidelines, or terms of service.

  • Apply policy guidelines with consistency and fairness while using sound judgment to escalate sensitive cases.

  • Communicate with internal stakeholders and provide feedback to improve content moderation workflows.

  • Maintain daily and weekly reporting metrics on moderation activity.

  • Identify trends, risks, and improvement opportunities within the seller ecosystem.

  • Handle and prioritize a high volume of content while ensuring quality and efficiency.

Required Skills and Qualifications

  • Bachelors degree in Communications, Business Administration, or a related field (or equivalent practical experience).

  • Strong written and verbal communication skills in English.

  • High attention to detail and strong analytical abilities.

  • Comfortable navigating online tools, spreadsheets, and content moderation platforms.

  • Ability to remain objective and maintain professionalism in handling sensitive content.

  • Familiarity with e-commerce platforms or online marketplaces is a plus.

Experience

  • 1–3 years of experience in content moderation, trust and safety, compliance, or customer service.

  • Previous experience with e-commerce, online communities, or seller services preferred.

  • Experience working in a remote or distributed team environment is an advantage.

Working Hours

  • Full-time (40 hours per week)

  • Flexible working hours, with availability to work weekends or evenings if needed.

  • Time zone compatibility with U.S. operations preferred.

Knowledge, Skills, and Abilities

  • Sound understanding of content moderation principles, policy enforcement, and risk analysis.

  • Ability to handle graphic or sensitive content with discretion and care.

  • Proficient in using productivity tools like MS Office, Google Workspace, and internal CMS tools.

  • Excellent organizational skills and ability to multitask effectively.

  • Comfortable working independently with minimal supervision in a fast-paced environment.

Benefits

  • Competitive salary package and performance bonuses

  • Fully remote work with flexible scheduling

  • Health, dental, and vision insurance options

  • Paid time off, holidays, and wellness days

  • Employee discounts on Amazon products

  • Access to training, professional development, and career growth opportunities

  • Inclusive and diverse work culture

Why Join Amazon Seller Services?

At Amazon, we strive to be Earths most customer-centric company. By joining the Seller Services team, you will contribute directly to the success of millions of small and medium businesses selling on our platform. You will be part of an innovative, high-impact team that values integrity, customer trust, and operational excellence. As a Remote Content Moderator, your work ensures sellers uphold Amazons high standards and that customers enjoy a safe and seamless shopping experience.

How to Apply

To apply for this position, please submit your updated resume and a short cover letter outlining your interest and qualifications via the Amazon Careers page or Amazon.jobs.
Use the job title Remote Content Moderator – Amazon Seller Services in your application for reference.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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