Live Chat Jobs From Home-Remote Jobs Hiring Now ? Part-Time id-9210
Job Summary
? *Company:** American Express
? *Job Type:** Part-Time...
? *Salary:** $15-$20/hour
? *Working Hours:** Under 4 hours/day
? *Location:** Remote
? *Flexible Schedule:** Yes
? *Benefits:** Health, Dental, Paid Training, Paid Vacations
Job Description
Are you looking for a flexible, part-time job that you can do from the comfort of your home? American Express is hiring for live chat support positions! This is a fantastic opportunity for individuals seeking a work-from-home job with flexible hours and competitive pay. As a live chat support agent, you will be responsible for providing excellent customer service through live chat interactions.
Requirements
1. **Strong Communication Skills:** Exceptional written communication skills to interact with customers effectively.
2. **Tech-Savvy:** Comfortable using chat software and general computer applications.
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3. **Customer Service Experience:** Previous experience in customer service is a plus.
4. **Problem-Solving Skills:** Ability to think critically and resolve customer issues efficiently.
5. **Multitasking:** Capable of handling multiple chat conversations simultaneously.
6. **Time Management:** Excellent organizational skills to manage your time effectively during shifts.
7. **Reliable Internet Connection:** A stable and fast internet connection to ensure uninterrupted communication.
Responsibilities
1. **Customer Assistance:** Provide real-time assistance to customers via live chat.
2. **Issue Resolution:** Address and resolve customer complaints and issues promptly.
3. **Product Knowledge:** Maintain up-to-date knowledge of American Express products and services.
4. **Record Keeping:** Accurately document chat interactions and customer feedback.
5. **Team Collaboration:** Work closely with other team members to achieve customer satisfaction goals.
6. **Training Participation:** Attend regular training sessions to stay updated on policies and procedures.
7. **Performance Metrics:** Meet and exceed performance metrics set by the company.
Benefits
? **Health Insurance:** Comprehensive health insurance plan.
? **Dental Insurance:** Dental coverage for you and your family.
? **Paid Training:** Fully paid training programs to help you get started.
? **Paid Vacations:** Enjoy paid time off after meeting the eligibility criteria.
? **Flexible Schedule:** Ability to work around your personal schedule.
? **Career Growth:** Opportunities for advancement within the company.
Educational Qualifications
? **High School Diploma or Equivalent:** Required for consideration.
? **Preferred:** Some college coursework or a degree.
Experience
? **Required:** Minimum of 1 year in customer service or a related field.
? **Preferred:** Experience with live chat or remote customer support.
Company Overview
American Express is a globally recognized company known for providing exceptional financial products and services. We pride ourselves on delivering world-class customer service and offering a dynamic work environment for our team members. At American Express, we value diversity, inclusion, and career development. We are committed to supporting our employees with comprehensive benefits and flexible work options that foster work-life balance.
Join our team today and take the first step towards a rewarding career with American Express! Apply now to become a part of our esteemed live chat support team.
