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Life Insurance Customer Service Representative id-8028

                            <p><strong>Job Title: Customer Service Representative </strong></p>

<p><strong>Location: Remote</strong></p>

<p><strong>Duration: 12+ Months</strong></p>

<p><strong>Job Description:</strong></p>

<p><strong>Inviting applications for the role of Associate, Life & Annuity Customer Contact Centre Work experience</strong></p>

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<ul>
<li>0-2 years of customer service skills, experience in Insurance/ Financial Services contact center (preferably Life Insurance/ Retirement Services)</li>
</ul>

<p>Responsibilities</p>

<ul>
<li>Motivated individuals who’re ready to take up challenges and are team oriented in a fast-paced environment</li>
</ul>

<ul>
<li>Assisting policy owners and agents with incoming calls pertaining to their life insurance policies/ products</li>
</ul>

<ul>
<li>Calls may include but are not limited to questions regarding premium, billing related, customer website access, client changes (example: beneficiary changes, address changes etc.)</li>
</ul>

<p><strong>Essential skills: </strong></p>

<ul>
<li>Good analytical and problem-solving skills</li>
</ul>

<ul>
<li>Ability to communicate verbally and through emails/phones with businesses</li>
</ul>

<ul>
<li>Prior call center experience</li>
</ul>

<ul>
<li>Ability to multi-task and handle calls and caseload with a high degree of accuracy</li>
</ul>

<ul>
<li>Open for feedback and Passionate about their own learning and development</li>
</ul>

<ul>
<li>Proven problem-solving skills and ability to provide options</li>
</ul>

<ul>
<li>Highly motivated and committed</li>
</ul>

<ul>
<li>Team player, supporting and assisting colleagues whenever possible</li>
</ul>

<p><strong>Technical skills </strong></p>

<ul>
<li>Knowledgeable in using MS Office (Outlook, SharePoint and PDF)</li>
</ul>

<ul>
<li>Insurance knowledge and ability to understand and interpret insurance terminology (preferably Life/ Retirement Services)</li>
</ul>

<ul>
<li>Proven computer experience with solid keyboarding skills and proficiency with learning new applications</li>
</ul>

<p><strong>Qualifications</strong></p>

<p><strong>Minimum qualifications</strong></p>

<ul>
<li>Must have a High School diploma or above</li>
</ul>

<p><strong>Shift timings: </strong></p>

<p>Monday to Friday 8am to 7pm CST</p>

<p>(Possible Weekend operations)</p>

<p>Job Type: Contract</p>

<p>Shift:</p>

<ul>
<li>Day shift</li>
</ul>

<p>Work Location: Remote</p>
                            
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