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Help Desk Assistant Part-Time Remote Job - Work-from-Home id-2578

Help Desk Assistant Part-Time Remote Job
Location: USA (Remote)
Company: BlackLine
Job Type: Part-Time
Schedule: Flexible (Must be available during core business hours)
Salary: Competitive, based on experience

Job Description:
BlackLine is looking for a Part-Time Help Desk Assistant to join our remote team. In this role, you will provide technical support to internal teams, helping troubleshoot and resolve IT issues efficiently. The ideal candidate will be proactive, detail-oriented, and possess strong communication skills, with a passion for providing excellent customer service.

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Responsibilities:

Provide technical support to internal staff through various communication channels (email, chat, phone).
Troubleshoot and resolve hardware, software, and network issues.
Document and track support requests in the help desk system.
Assist with onboarding new tools and software.
Work collaboratively with other team members to escalate complex technical issues.
Ensure that all issues are resolved in a timely and efficient manner, maintaining high levels of user satisfaction.


Benefits: Health benefits (for eligible employees)
Paid time off (PTO)
Flexible part-time work schedule
Work-from-home flexibility
Opportunities for career development and growth


How to Apply:
If you have a passion for helping others with technical issues and enjoy working remotely, we’d love to hear from you. Please submit your resume and a brief cover letter explaining your experience in IT support and why you’d be a great fit for this part-time, remote position.

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