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Flight Coordinator - US Based (Remote)

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<h2>Overview</h2> <p>Solairus Aviation is currently seeking an experienced Flight Coordinator.  The ideal candidate will be a team player that is willing to go above and beyond to ensure the highest levels of service to our clients and flight crews.  The Flight Coordinator serves as the central point of contact for aircraft scheduling between Solairus Aviation clients (aircraft owners and charter customers) and flight crew and maintenance personnel. The position is responsible for scheduling the aircraft and crew and for arranging all services in conjunction with scheduled trips.</p> <h2>Essential Responsibilities/Duties</h2> <ul> <li>Receive trip requests from clients and work with them to schedule the aircraft.</li> <li>Provide clients with creative solutions to effectively meet their travel needs while ensuring safety of the operation and adherence to regulations and policies</li> <li>Provide clients with a detailed flight itinerary for each trip</li> <li>Effectively and accurately communicate all aircraft schedule information to client, client’s staff, and Solairus flight crew and maintenance personnel.</li> <li>Arrange trip logistics and service items as necessary to support the client and crew, including: <ul> <li>Make travel arrangements for flight crew (hotels, rental cars, etc)</li> <li>Arrange passenger services as requested (catering, ground transportation, etc.)</li> <li>Arrange landing and over-flight permits, airport slots, ground handling, security, and customs clearances for domestic and international destinations</li> <li>Assist crew with visas and other international entry requirements</li> <li>Provide required documentation for and communicate with various government agencies for domestic and international operations, including Customs and Immigration as applicable.</li> </ul></li> <li>Coordinate aircraft movement in concert with the Pilot in Command to ensure that all airspace, airport, and duty time restrictions are complied with</li> <li>Provide flight following to clients and ensure that all support services are arranged and confirmed per the schedule.</li> <li>Monitor flight and duty time limitations for flight crews to ensure compliance with applicable Federal Aviation Regulations and Solairus Flight Operations Manuals.</li> <li>Assist flight crew as necessary with trip analysis and planning to determine feasibility, options for fuel stops, crew augmentation, etc.</li> <li>Maintain a current database of all client and flight crew contact information and preferences for each assigned account so that it is readily available to all Flight Followers.</li> </ul> <h2>Qualifications</h2> <ul> <li>Excellent Interpersonal and Customer Service Skills</li> <li>Four-year college degree preferred</li> <li>Ability to work with the Solairus flight planning and scheduling software, and the Microsoft Windows and Office Software.</li> <li>Ability to interact effectively as a team member with other Flight Coordinators.</li> <li>Ability to maintain strict confidentiality in all cases regarding client information and travel schedule.</li> <li>Knowledge of aircraft dispatch principles and aircraft trip planning principles including knowledge of FAA regulations, airport information, resources available for trip planning, aircraft and trip support, and weather monitoring.</li> <li>Ability to quickly learn and assimilate Solairus flight operations standards and policy.</li> <li>Well organized and meticulous</li> <li>Ability to plan and to prioritize work with limited supervision</li> </ul> <h2>Additional Information</h2> <p>Salary $70,000 - $80,000</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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