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Corporate Administrative Assistant id-4664

Job Description

Job Title: Communication Desk Assistant 2

Date Posted: 3/25/2025

Location:  Atlanta, GA 30309

Job Type: Contract Full Time

 

Immediate W2 contract position available in Atlanta, GA.

Estimated Duration: 12 months

 

Job Description / Desired Qualifications:

·         The Communication Desk Assistant works in the Georgia Transmission Control Center (TCC) and is responsible for assisting Power System Coordinators control the Integrated Transmission System (ITS) in Georgia.

·         They are also responsible for communicating information about system events with field personnel working on the ITS, to GPC management, and ITS partners.

·         This position tracks system events on transmission lines and equipment and prepares event reports documenting the cause and duration of each event.

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They field phone calls from field personnel entering and exiting substations and power line right-of-way and enter the information into a database.

·         Some administrative/clerical tasks are performed in this role.

·         This position is responsible for initiating and maintaining communication with internal customers as well as external customers (such as the ITS partners) during system events.

·         Job Experience and Education:

·         High School education. College degree a plus.

·         Field experience working for an electric power utility in Generation and/or Transmission maintenance or construction of lines or substations is helpful.

 

Knowledge, Skills and Abilities:

·         Skills necessary for success include problem solving, decision making, oral/written communications, and handling multiple tasks simultaneously.

·         Candidate should be proficient with computer applications (i.e. Excel, Microsoft Word, Windows 7, Access, PowerPoint, and Outlook)

·         Ability to work independently as well as interdependently.

·         Excellent Oral and Written communication skills

·         Knowledge of electrical fundamentals or control center operations is desirable.

 

Responsible for:

·         Assisting Transmission Power System Coordinators in developing and correcting outage reports, maintaining records and performing clerical and administrative activities in the TCC.

·         Assisting Transmission Power System Coordinators in developing and correcting outage reports, maintaining records and performing clerical and administrative activities in the GCC.

·         Answer phone calls from field personnel entering and exiting substations and power line right-of-way and enter the information into a database.

·         Some administrative/clerical tasks are performed in this role

·         Provide communication to field personnel during routine and emergency conditions.

·         Track system events on transmission lines and equipment.

·         Maintain records of all Transmission System outages.

·         The Company has classified this position as "Safety Sensitive" and as such is subject to relevant pre-employment screening(s) to determine fitness for duty. Any offer of employment is contingent upon the applicant successfully completing all required fitness assessments.

·         Federal Energy Regulatory Commission Standard of Conduct must be understood and signed

·         The successful candidate must adhere to Separation Protocol

·         The successful candidate must pass a NERC cyber security background check and required training

·         This position is subject to completing enhanced personnel screenings, which will be discussed in more detail if an interview is scheduled.

 

Behavioral Aspects:

·         Employees in this position should possess good interpersonal relationship skills, as well as, organizational and administrative skills.

·         Foster a positive work environment while working in close proximity with others during stressful situations.

·         Be able to focus during high volume of activity and pay close attention to details.

·         Applicants must also be able to handle multiple assignments at once and prioritize.

·         Safety minded.

·         Self-motivated.

·         Team Player

·         Take work direction from multiple people

 

Other Requirements:

·         These positions may be manned 24x7 - Shifts may consist of 8, 10, 12-hour shifts including days, nights, weekends and holidays.

·         All candidates are subject to the Company Smoke Free Workplace Policy: You must be free from all tobacco products (including but not limited to cigarettes, cigars, pipes, chew, snuff, patch and/or gum), at least six months prior to applying for this position.

Company Description
We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.
Why Work Here?
Position with a highly-regarded national utility company with room for growth.

We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.

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