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Business Relationship Manager, Tech Data Digital Innovation

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<h2>Role Overview</h2> <p><strong>Sodexo’s Tech, Data, Digital and Innovation</strong> department is in search of a <strong>Business Relationship Manager, Tech Data Digital Innovation</strong></p> <p> </p> <p>Will develop and maintain strong partnerships with segment leadership to ensure technology strategies, solutions, and services align with business objectives and deliver measurable value.</p> <p> </p> <p>The incumbent will develop and manage segment technology roadmaps, oversee innovation by working with internal tech team to support alignment, business growth, and ensure adherence to technology governance standards.</p> <p> </p> <p>This is a<strong> remote</strong> position but we are looking for candidates to reside in Maryland, Virginia or Washington, D.C. in order to travel to our Bethesda, MD headquarters as needed.</p> <h2>What You'll Do</h2> <ul> <li>Be the representative for our assigned business segments</li> <li>Develop an intimate relationship with the business representatives at the highest level of the segment: understand their strategy, provide insights when relevant (data based).</li> <li>Get a detailed understanding of the segment’s needs (field observations, market trends, competition survey…).</li> <li>Feed Enterprise Architecture with strategic insight, influence roadmaps and budget allocation.</li> <li>Anticipate any change prerequisites in order to maximize new processes and tools adoption, act closely with Business Process Owners (Group Platforms and Support Functions) and provide inputs to continuously improve processes.</li> <li>Measure user satisfaction (both internal and external users).</li> <li>Ensure compliance with  governance: contribute to build business cases and compute the actual ROI of the deployed solutions (close the loop with initial business cases).</li> <li>Promote Global solutions, defend affordable solutions (Total Cost of Ownership, change management).</li> <li>Capture opportunities for Proof of Concepts leveraging our innovation capabilities.</li> <li>Ensure transversal cooperation with other department activities, other BRM’s, Group Platforms and BPO’s.</li> <li>Demonstrate the technical and product knowledge and be able to explain the ROI in response to client bids.</li> </ul> <h2>What We Offer</h2> <p>Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:</p> <p> </p> <ul> <li>Medical, Dental, Vision Care and Wellness Programs</li> <li>401(k) Plan with Matching Contributions</li> <li>Paid Time Off and Company Holidays</li> <li>Career Growth Opportunities and Tuition Reimbursement</li> </ul> <p>More extensive information is provided to new employees upon hire.</p> <h2>What You Bring</h2> <ul> <li>Bachelor's degree or equivalent experience.</li> <li>Extensive expert knowledge of IT</li> <li>8+ years’ experience in a similar role</li> <li>Proven experience managing Business-IT relationships in complex, matrix organizations in international environments.</li> <li>Broad functional exposure (Retail, Sales, Marketing, Finance, HR, IT, Supply Chain, Operations…)</li> <li>Broad knowledge of applications (i.e. EPM, CRM, SMM…) and technical standards (i.e. APIs, SSO…)</li> <li>Analytical skills </li> <li>Program, Project (agile) and Demand Management (including PPM tools) experience</li> <li>Ability to build strong client relationships and deliver customer centric solutions.</li> <li>Team management experience and ability to “nudge”</li> <li>Ability to engage with business and C-level stakeholders, explaining technology in non-technical terms.</li> <li>Ability to develop and deliver multi-mode communication that convey a clear understanding of the unique need of different audiences to include active and attentive listening skills.</li> </ul> <h2>Who We Are</h2> <p>At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.</p> <p> </p> <p>Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.</p> <h2>Qualifications & Requirements</h2> <p>Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience - 7 years Minimum Functional Experience - 7 years of experience in project management methods and financial budgeting</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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