<strong>Description<br><br></strong>Safety is Amazon's most important last mile priority, and the signals that detect risk, measure driver behavior, and protect hundreds of thousands of delivery drivers worldwide are only as good as the systems behind them. As Senior Product Manager, Signal Quality and Impact, you will own the strategy and execution for the quality and usage of signals across Amazon's last mile safety ecosystem, spanning Rivian electric delivery vans, ML-driven detection systems, and computer vision at scale, working to maximize their impact on safety outcomes and driver experience. This is a high-impact, cross-cutting role where your work will directly influence how signals are built, measured, and improved across dozens of safety mechanisms and millions of delivery events every day. Our team moves fast, and as we expand our use of AI across the signal lifecycle, this role will play a key part in shaping and driving that approach in alignment with our broader organization.<br><br><strong>Someone Successful In This Role Will Likely Excel At<br><br></strong><ul><li> Product thinking: solving ambiguous problems with clear, structured strategies</li><li> Stakeholder management and written influence: aligning cross-functional teams across tech, operations, and business leaders, even when priorities diverge</li><li> Technical depth: strong passion for technology, especially vehicle systems, advanced sensors, and driver behavior, with the ability to translate complex tech into strategic opportunities</li><li> Analytical rigor: highly data-driven, comfortable working with large datasets, writing queries, and using data to guide decisions</li><li> Customer obsession and impact focus: prioritizing the highest-value opportunities that deliver measurable safety and performance improvements<br><br></li></ul>This role is a great opportunity to work with next-gen technology in Amazon delivery vehicles and the delivery environment, including Rivian vans, machine vision, and ML-driven safety detection.<br><br>Key job responsibilities<br><br><ul><li> Own the multi-year vision, strategy, and roadmap for safety signal quality and effectiveness across North America and Worldwide</li><li> Work backwards from ambiguous safety challenges to define clear product requirements, success metrics, and execution plans, launching new signals and signal features end-to-end from problem definition through deployment and post-launch monitoring</li><li> Set signal quality standards (precision, recall, SLAs), define and own the signal evaluation framework (precision monitoring, confidence scoring, true/false positive determination), and hold partner teams accountable to them</li><li> Drive cross-functional alignment across tech, operations, data science, and business leaders; make and influence build vs. partner decisions with external technology providers to drive signal quality improvements at pace</li><li> Partner closely with applied scientists and ML engineers to shape model requirements, evaluate outputs, and drive ML and AI-based approaches to signal enhancement and new signal development</li><li> Define and own the metrics framework for signal quality, signal effectiveness, and downstream safety outcomes; use data to proactively identify signal quality issues and prioritize the highest-impact improvements</li><li> Translate complex signal and ML concepts into clear narratives for senior and executive audiences to drive alignment and investment decisions<br><br></li></ul>A day in the life<br><br>You start your day deep in a working session with your applied science partner, pressure-testing a new ML-based confidence scoring approach and digging into model behavior and edge cases. From there, you're sitting with a safety domain expert, understanding driver behaviors behind incidents we need to detect and translating that expertise into a clear signal opportunity. In the afternoon you're presenting to senior leadership, making the case for the next wave of signal investments. You close the day triaging automated signal quality alarms, routing anomalies before they impact downstream safety mechanisms.<br><br><strong>About The Team<br><br></strong>We are part of the Worldwide Delivery Service Partner org, supporting over a dozen regions, thousands of DSPs, and hundreds of thousands of drivers. Our team sits at the intersection of safety and technology, partnering closely with last mile tech, data science, and safety organizations to protect drivers every day. We are data-obsessed and fast-moving, valuing deep thinking, strong written communication, and a bias for impact. We embrace new technology including AI where it drives real outcomes, and hold a high bar for everything we ship.<br><br><strong>Basic Qualifications<br><br></strong><ul><li> 5+ years of product or program management, product marketing, business development or technology experience</li><li> Bachelor's degree or equivalent</li><li> Experience owning/driving roadmap strategy and definition</li><li> Experience with end to end product delivery</li><li> Experience with feature delivery and tradeoffs of a product</li><li> Experience as a product manager or owner<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Experience in influencing senior leadership through data driven insights</li><li> Experience working across functional teams and senior stakeholders<br><br></li></ul>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br>The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at TN, Nashville - 124,500.00 - 168,500.00 USD annually<br><br>USA, WA, Bellevue - 136,000.00 - 184,100.00 USD annually<br><br><br><strong>Company</strong> - Amazon.com Services LLC<br><br>Job ID: A3142206