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Restaurant Facilities Manager (East Coast) id-9703

About the position

The Facilities Manager is responsible for approximately 125 to 140 restaurants for core brands (Olive Garden, LongHorn Steakhouse, Cheddars Scratch Kitchen, and Chuy's) or 60 to 75 restaurants for Specialty Restaurants (Yard House, Capital Grille, Capital Burger, Eddie V's, Bahama Breeze, Ruth's Chris Steak House, and Seasons 52) across multiple states. The person in this role coordinates planned, unplanned and emergency projects as related to Restaurant Facilities and Site Management. This role ensures that all building systems are maintained in excellent working condition and is tasked with providing protection of the assets. The Facilities Manager is also responsible for the supervision of contractors and vendors while interacting closely with various concept Operations Team members, including Presidents of the Brands.

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Responsibilities

  • Conducts regularly scheduled restaurant audits (50% of restaurants per year) making recommendations for needed capital improvements.
  • Gains approval and executes projects identified on the audit items per Darden non-negotiable policies.
  • Develops annual capital and expense project list based on audit results and gains alignment with Operations leaders and Finance.
  • Coaches and trains Management and Director teams how to effect minor repairs to help reduce repair costs and how to provide a safe environment for our guest and team members; provides expertise and consultation to Operations on replacement, repairs and preventative maintenance issues.
  • Researches and qualifies new contractors and vendor partners.
  • Leads emergency/disaster response for Darden properties as needed.
  • Manages capital projects by completing administration requirements, developing scopes of work, selecting quality contractors, soliciting bids, scheduling work with operations and contractors, provides project supervision and inspection, holds contractors/vendors accountable to deliver quality projects on time and on budget.
  • Provides periodic reports on capital project status.
  • Meets with Directors of Operations, SVP's, Presidents as required to review projects, discuss issues impacting the brand and to provide training.
  • Manages and contracts through CEP cyclical services such as hood cleaning, grease trap pumping, fire suppression, lift stations, chiller maintenance, HVAC and refrigeration PM's, and other services as deemed necessary.
  • Researches legal issues regarding Landlord requirements with Legal and Asset Management team to provide Operators and Contractors direction regarding project accessibility.
  • Represents Darden as a company representative at regulatory meetings as required.
  • Assists Remodel and Construction Departments with various special projects.
  • Performs New Restaurant Opening walk-thru with Construction Project Manager, Operations and Contractor.
  • Performs new restaurant and 10 month warranty punches with Operations and Construction team.
  • Performs project management for Facility Refreshes or Brand Initiatives as required.

Requirements

  • 7+ years' multi-unit building management experience, preferably in the food service industry.
  • 7+ years' experience in general construction and maintenance.
  • Demonstrated knowledge of refrigeration, HVAC/Chillers, cooking equipment and general building systems.
  • Adept at leveraging technology - Microsoft Office Suite, Mobile Devices, Video Telephone products, etc.

Nice-to-haves

  • Previous experience in food and beverage or hospitality is beneficial.
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