Dock Hand at Sinclair Marina (Seasonal Full Time Position) id-9840
About the position
Are you looking for a rewarding summer job that combines outdoor adventure, teamwork, and valuable experience? Join our team at Sinclair Marina! As a Dock Hand, you'll be at the heart of our marina's daily operations, ensuring our visitors enjoy a fun, safe, and memorable experience on the water. This seasonal role is perfect for students who love the outdoors, enjoy working in a fast-paced team environment, and are eager to gain hands-on experience in the marine industry. As a Dock Hand, you'll assist with boat launches & stows, retail sales within the ship store, full-service customer boat fueling, grounds upkeep, check in & out procedures for our rental boat fleet, and providing top-notch customer service to boaters and guests. Not only will this position allow you to spend your summer by the lake, but it also offers the chance to develop valuable skills in communication, problem-solving, and teamwork. Whether you're looking to earn extra income, gain industry experience, or simply enjoy a summer by the water, this role provides the perfect opportunity to make the most of your break. This temporary/seasonal position ends in October and requires weekend and holiday availability.
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Responsibilities
- Perform daily opening and closing duties.
- Launch and stow storage customers' boats with care and safe handling.
- Operate a tractor to transport trailered boats throughout the property.
- Conduct thorough check-in and check-out procedures for rental boat customers, including reviewing safety protocols and providing boat operation instructions.
- Clean, inspect, and report on the condition of the rental fleet, addressing any maintenance needs or damages promptly.
- Operate the full-service fuel dock, safely fueling customer boats and ensuring proper procedures are followed.
- Perform general property maintenance, including grounds cleanup, trash removal, landscaping, and minor dock repairs.
- Provide exceptional customer service to all marina visitors, assisting with inquiries, offering assistance, and ensuring a positive experience.
- Handle cashiering duties as required, including processing transactions and assisting with end-of-day financial reporting.
- Contribute to a healthy, safe, and clean work environment by regularly cleaning restrooms, docks, walkways, sidewalks, equipment, and all other facility areas.
- Assist with the preparation, execution, and cleanup of special events at the marina, which may occur outside of normal operating hours.
- Assist in the unloading and loading of delivery trucks.
- Collaborate effectively with other departments to achieve broad objectives across the facility.
- Any additional duties assigned for success.
Requirements
- Must be at least 18 years old.
- Strong interpersonal and communication skills with a focus on providing excellent customer service.
- Ability to work effectively both independently and as part of a team.
- Positive and proactive attitude.
- Competence in handling transactions and making change during cashiering duties.
- Strong attention to detail with a commitment to upholding safety standards.
- Proficiency in basic computer skills.
- Ability to learn line handling skills, including tying various knots, tossing lines, and securing them to cleats.
- Proficiency in operating a golf cart or other motorized vehicles.
- Valid driver's license with a clean Motor Vehicle Record (MVR) that meets company standards, along with a clear background check and drug screening.
- Reliable attendance and punctuality, with the ability to work flexible hours, including weekends and holidays.
Nice-to-haves
- Experience working in a marina or with boats is highly desirable.
- Knowledge of boating operations, docking, trailering boats, and fueling procedures.
- Experience operating a tractor.
Benefits
- Opportunity to work outdoors in a dynamic environment.
- Gain hands-on experience in the marine industry.
- Develop valuable skills in communication, problem-solving, and teamwork.
